Windows 10: Childs password issues

2 step authentication needed to reset password got the code to the mobile but then no response to the email. Put in a new recovery email address now have to wait a month to access the computer! Not good as we are in lockdown and I was trying to renew the word subscription for her laptop. Ive spent ages putting the children in my family group which really wasn't straightforward.


As an organiser of the family group can I bypass any of the information to reset the password?


Thank you in advance

:)

 

Forgot Child's Password

Hi Jason,

It's possible that you'll be able to change the password through your own administrator account. Just to confirm, is your daughter's account a Microsoft account, or a local user account?

If it's a local account, remove or change the password from the Control Panel. Sign in using your administrator account, then follow these steps:

• Click Start.
• Type Control Panel and press Enter.
• Click User Accounts.
• Click Manage another account.
• If the User Account Control window pops up, click Yes.
• Choose the local account that you want.
• Click Change the password.
• Leave the password fields empty if you want to remove the password. Otherwise, enter the new password that you want to use, as wells as a hint and click
  Change password.

If it's a Microsoft family account, follow these steps to remove your child's account:

• Log in using your adult account
  here.
• On the right side of your child's account, click Remove.
• Click Remove again.

After removing the account, you can set up your child's account again. Make sure that you have the correct password when you sign in.

Let us know if you're able to change or remove the password of your child's account after following these steps.

 

Reseting a Childs Password after Windows 10

Hello,

Thank you for posting your query in Microsoft Community.

We understand that you are trying to change the password for your child account. We will assist you with this issue.

• Is your child account configured on the same PC which you are using?
• Is the child account a Microsoft account or a local account?

If the child account is local account, then try these steps from an administrator user account:

• Press Windows key+ X, select “Control panel’.
• Click on ‘View by’ option on the top right and change it to “large icons’.
• Click on ‘user accounts’ and then click on ‘manage another account’
• In the list, click on the child account and then click on ‘Change password’.

If the child’s account is a Microsoft account, then you can reset the password by following this link:

Reset your password

Let us know if this helps. We’d be happy to help if you need any further assistance.

Thank you.

 

Child can not log in to windows 10 laptop anymore

Hi,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to check if check if you are able to login online using the Child account. I suggest you to change the password for the child account by following the steps provided below and check if it helps.

• Press Windows key + X and select Control Panel.
• Click on Family Safety and select the child account.
• On the left navigation pane, select Change Password.
• Follow the on-screen prompts and check if the password is changed.
• Login with the new password and check if it helps.

Hope this helps. Keep us posted on the status for further assistance.