Windows 10: chkdsk error while checking C: drive

Hello! 1 year ago I bought a laptop with a SSD. I tried running chkdsk Administrator, read-only on my drive today, as the performance on my laptop was very poor and programs were crashing. It always got stuck on this stage check image. Should I send it in service, or is it just a bug? The error is this one:An unspecified error occurred 696e647863686b2e 1490. I tried searching on Google, but the error code wasn't the same.Any help is appreciated, thank you!

:)

 

chkdsk c: /F

We appreciate the response. I'm referring to Check Disk (chkdsk) utility tool. If you haven't tried yet, we suggest that you run a chkdsk by:

• Press Windows Key + X button to bring up the power user menu.
• In the power user menu, select the Command Prompt (Admin) option.Click Yes when you are presented with a UAC window requesting permission to launch the Command Prompt as Administrator.
• In the new Command Prompt window, type chkdsk E: /f /r /x. Here you should replace E with your drive letter.

This option will run chkdsk to check and repair disk errors in Windows 10. The “/f” parameter tells CHKDSK to fix any errors it finds; “/r” tells it to locate the bad sectors on the drive and recover readable information; “/x” forces the drive to dismount
before the process starts.

Keep us updated with the result.

 

chkdsk c: /F

It might be an error on the drive. We suggests that you follow the troubleshooting steps below:

• Run Disk Cleanup utility to clear your junk files.
• Open an elevated CMD type sfc /scannow and hit Enter to run the System File Checker.
  
• Once the scan is completed, restart your computer. Remember to exit ChkDsk
  during boot.
• Next, again open CMD as admin type
  Dism /Online /Cleanup-Image /RestoreHealth and hit Enter to repair the Windows image.
• Now see if ChkDsk able to complete the scan.

Note: Before doing the steps, make sure you save a back up of your files.

Let us know how it goes.

 

repairing drive c

The part of process that you are in when updating Windows is the check disk (CHKDSK), the system is checking your drive for errors.

Are you still having the issue and stuck at Scanning and repairing drive process?

As a workaround, you can follow these steps to bypass the CHKDSK process:

• Hold down the power button for 4 seconds.
• The PC will reboot.
• You will get stuck again on the process, repeat step 1.
• You will get a message "press any key to bypass the chkdsk."
• Press any key and it will continue on the update process.

Let us know if you need further assistance.