Windows 10: chkdsk /f problem in KB4592438 update: Troubleshoot cannot be followed because I cannot...

Dear community,


I recently run into a lot of problems where my Lenovo Yoga C940 laptop crashed every few hours, mostly because of a DPC_WATCHDOG_VIOLATION. To fix it, I run chkdsk /f. Later, my computer crashed again and I am always only shown the option to Troubleshoot or restart. This seems to be a known issue outlined here:

https://support.microsoft.com/en-us/help/4592438/windows-10-update-kb4592438


As discussed in the troubleshoot on the website, I select command prompt from the Advanced Options. First, Windows prompts me: "Enter the recovery key to get going again". As described here https://answers.microsoft.com/en-us...-38ed-4d18-a4ce-a79c8de6e031?tm=1608585340224 I currently cannot access my Microsoft account and thus cannot enter the BitLocker Encryption key. After selecting "Skip this drive", the command prompt is opened in the directory X:\windows\system32.


When running chkdsk /f on this volume, I am shown the error message:

The type of the file sytem is NFTS.

Cannot lock current drive.

Windows cannot run disk checking on this volume because it is write protected.


When trying to switch to the normal drive by typing "C:" into the command line I am shown:

This drive is locked by BitLocker Drive Encryption. You must unlock this drive from Control Panel.

Is there anything I can do to still use the troubleshoot from the windows page without knowing my BitLocker Drive Encryption key?

Thank you very much in advance for your help!

:)

 

chkdsk c: /F

It might be an error on the drive. We suggests that you follow the troubleshooting steps below:

• Run Disk Cleanup utility to clear your junk files.
• Open an elevated CMD type sfc /scannow and hit Enter to run the System File Checker.
  
• Once the scan is completed, restart your computer. Remember to exit ChkDsk
  during boot.
• Next, again open CMD as admin type
  Dism /Online /Cleanup-Image /RestoreHealth and hit Enter to repair the Windows image.
• Now see if ChkDsk able to complete the scan.

Note: Before doing the steps, make sure you save a back up of your files.

Let us know how it goes.

 

Chkdsk /f

Hi,

The error message "Windows cannot run disk checking on this volume because it is write protected." is usually occurring if there is a write protection tab on your hard drive or the partition file system is corrupted or damaged due to malware infection or
other unknown reasons.

For us to provide an accurate solution, we would need you to answer the following questions:

• Which build and edition of Windows 10 is installed on your computer?
• What changes have you made to the device before this issue occurred?

For initial troubleshooting, we suggest entering the command chkdsk E: /f /r /x in Command Prompt. Take note that you should replace
E with the drive letter for your PC's hard drive or USB drive. Once done, check if the same issue persists.

Important: While performing chkdsk on the hard drive, if any bad sectors are found when chkdsk tries to repair that sector, any data available on it might be lost.

We'll be waiting for your response.

 

chkdsk c: /F

We appreciate the response. I'm referring to Check Disk (chkdsk) utility tool. If you haven't tried yet, we suggest that you run a chkdsk by:

• Press Windows Key + X button to bring up the power user menu.
• In the power user menu, select the Command Prompt (Admin) option.Click Yes when you are presented with a UAC window requesting permission to launch the Command Prompt as Administrator.
• In the new Command Prompt window, type chkdsk E: /f /r /x. Here you should replace E with your drive letter.

This option will run chkdsk to check and repair disk errors in Windows 10. The “/f” parameter tells CHKDSK to fix any errors it finds; “/r” tells it to locate the bad sectors on the drive and recover readable information; “/x” forces the drive to dismount
before the process starts.

Keep us updated with the result.