Windows 10: Choppy Airpod Playback Issue

Hi, community!For the past weeks, I have been having issues with audio playback from my Bluetooth-connected Apple Airpods AirPods 2. Any time I connect the audio and attend a meeting, listen to music etc., the sound playback is choppy and sometimes sounds like the sound is bouncig between one and the other airpod. The Airpods are fine; work well with my phone.I am not much of a tech solver, but I tried mutiple solution from this forum forgetting the device and reconnecting, changing properties setting of the device, but I was not successful with any solution.Any help is greatly appreciated

:)

 

Airpods connecting but no audio or really choppy

Hi

Welcome to Microsoft community.

Here are some troubleshooting steps to try if your AirPods Pro are connecting but you're experiencing no audio or very choppy audio:

1. Check the Bluetooth settings on your phone to ensure the Hands-free mode is not enabled. Hands-free mode can often degrade the audio quality and cause intermittent sound.
   
2. Try turning off the Hands-free feature on your phone and see if that resolves the issue. You can go to the Bluetooth settings, find the connected AirPods device, and check if there is an option for Hands-free mode.
   
3. Check the settings on the AirPods themselves to make sure Hands-free mode is not enabled. Go to iPhone Settings > Bluetooth > Select the AirPods device > Check if there are any Hands-free related options.
   
4. Try switching the AirPods connection mode from Hands-free to Stereo. This may help improve the audio quality.
   
5. If the issue persists, you can try resetting the AirPods. Place the AirPods back in the charging case and press and hold the button on the back of the case until the indicator light flashes amber, then white. Then reconnect the AirPods.
   

If the above steps do not resolve the problem, it may be a hardware issue, and you should contact Apple customer support to see if the AirPods need to be repaired.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

All Video playback choppy

Hi,

Thank you for posting your question in the Microsoft Community.

Try the following methods and check if it helps:

Method 1: Run the Video Playback troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Video Playback.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Display adapters driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Graphic driver from the list by extending Display adapters.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Airpods connecting but no audio or really choppy

when i have my wired headphones plugged in they work great but when i switch to my Airpod pros i cant hear anything or it will be super choppy and will cut back to nothing