Windows 10: Choppy Audio for Bose UQ Headphones

Hi, I purchased a pair of Bose UQ headphones the other day.I was able to connect them just fine, and the audio was alright for the duration of my use.I disconnected them and then reconnected them the next day to watch a YouTube video, and the audio was awfully choppy.What I have already tried:- Disconnecting and reconnecting headphones- Updating my laptop- Forgetting the device on both the Bose app and the Windows device settings.- Restarting my laptop- Getting rid of unnecessary Bluetooth connections- Turning off Bluetooth on my phone- Going into the control panel, finding the headphones, tur

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Bose wireless headphones not recognized.

Remove headphones from Device Manager

Sometimes there might be issues with Bose Bluetooth headphones on Windows 10, but users reported that this issue can be fixed simply by removing your headphones from Device Manager. To do that, follow these steps:

Press Windows Key + X and choose Device Manager from the list.

device-manager

Locate your headphones in Device Manager, right click them and choose Uninstall.

uninstall-driver

After you’ve deleted Bose headphones from Device Manager, they should appear as headphones in Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory. To do that, follow
these steps:

On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

Some users are suggesting that you don’t need to delete the device from Device Manager, you just have to delete the headphones’ memory by following the instructions above.

Solution 2 – Uninstall your audio driver and install the latest audio driver

If you’re using wired Bose headphones, you might want to try removing your audio driver in order to fix any potential issues. To remove an audio driver, just go to Device Manager, locate your audio driver, right click it and choose Uninstall. After uninstalling
the audio driver, it’s recommended to go to your motherboard or sound card manufacturer’s website and download the latest audio driver.

Few users also suggest installing audio drivers by using the compatibility mode. To do that, follow these steps:

Locate the audio driver setup file and right click it. Choose Properties

Navigate to Compatibility tab and check Run this program in compatibility mode for.

Select one of the previous versions of Windows, for example Windows 7, and click Apply and OK to save changes.

Run the setup file and install the latest audio drivers.

Use a Bluetooth adapter / update your Bluetooth drivers

Problems with Bose headphones can be caused by Bluetooth drivers, so make sure that they are up to date before connecting Bose Bluetooth headphones. If you have the latest drivers, but the problem still persists, you might want to use a Bluetooth adapter. Users
reported that after buying a Bluetooth adapter and installing the necessary drivers the issue was resolved. While buying a Bluetooth adapter, make sure to choose one that comes with with a driver CD in order to avoid any further Bluetooth issues.

 

Choppy sound from Bluetooth headphones

I use Bose AE2 Soundlink Bluetooth headphones and they worked fine at first but I have a problem now. When I leave my headphone idle for a while, the audio gets choppy. In other words when I play a soundtrack over the headphones,
the audio cuts every moment. I have to turn off the headset and turn it on again to fix the issue but the next time it appears again. It is very frustrating.

 

Bose Noise Cancelling Headphones 700 show up as Unspecified/non-audio device upon initial connection. Choppy distorted and intermittent audio

When connecting headphones to Windows 10 the first time, they are not added as an audio device and appear under Other Devices. Headphones do not appear as an option in the Sound control panel. Going into Control Panel\Hardware and Sound\Devices and Printers
and enabling all Bluetooth Services in the Properties of the Headphones in the Unspecified section makes them appear as an audio device.

Audio played through headphones (Chrome, Groove, iTunes) is choppy, intermittent, and distorted. There are popping or crackling sounds when audio is playing and when it isn't. Audio plays perfectly fine when connected to Pixel phone or Mac. No such issues on
those devices.

Steps take to resolve:

Set as default device

Disabled all background services

Rebooted / reset headphones

Cleared bluetooth device list from headphones

Removed headphones from bluetooth list of all devices

Unpaired and re-paired, only to PC

Restarted PC

Updated PC

Updated headphones

Ran Windows control panel troubleshooters





Is there any way to fix this problem?