Windows 10: Chrome 0x124 WHEA Uncorrectable BSOD

Had a BSOD today with the WHEA uncorrectable error message. Analysis and extraction with info below. Any ideas what this might be ? Thanks,

Code: 1: kd> !analyze -v******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe0006bbb4028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ SYSTEM_SKU: All SYSTEM_VERSION: System Version BIOS_DATE: 07/01/2013 BASEBOARD_PRODUCT: MAXIMUS VI HERO BASEBOARD_VERSION: Rev 1.xx DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump BUGCHECK_P1: 0 BUGCHECK_P2: ffffe0006bbb4028 BUGCHECK_P3: bf800000 BUGCHECK_P4: 124 BUGCHECK_STR: 0x124_GenuineIntel CPU_COUNT: 8 CPU_MHZ: db2 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 3c CPU_STEPPING: 3 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: chrome.exe CURRENT_IRQL: f ANALYSIS_VERSION: 10.0.10240.9 amd64fre STACK_TEXT: ffffd000`8363f6f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_CACHE ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7} Followup: MachineOwner ---------[/quote]

:)

 

Computer reboots Windows 10 bugcheck 0x00000124 (0x0000000000000000, 0xffff9507c45af8f8, 0x0000000000000000, 0x0000000000000000)

Hi MWilson_2012,

This issue indicates that a fatal hardware error has occurred. You can check and review an article about this issue from our advance support site,
HDC about Bug
Check 0x124: WHEA_UNCORRECTABLE_ERROR for more details and workaround.

Regards.

 

DPC_WATCHDOG_VIOLATION Error on Windows 10

The Event Logs showed a
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR stop error occurred along with the DPC_WATCHDOG_VIOLATION errors so that would further indicate a hardware issue.

 

The 0x124 has been caused by Avast due to a write error on the level 0 cache of the CPU when trying to access the internet.
Please uninstall Avast, use Windows Defender as alternative and let me know how it goes *Smile
Avast - Uninstall Completely - Windows 7 Help Forums
Code: 1: kd> !errrec ffffe0006bbb4028 =============================================================================== Common Platform Error Record @ ffffe0006bbb4028 ------------------------------------------------------------------------------- Record Id : 01d13eb96856bbda Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 1/1/2016 19:02:54 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe0006bbb40a8 Section @ ffffe0006bbb4180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Generic Flags : 0x00 Level : 0 CPU Version : 0x00000000000306c3 Processor ID : 0x0000000000000001 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe0006bbb40f0 Section @ ffffe0006bbb4240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000001 CPU Id : c3 06 03 00 00 08 10 01 - bf fb da 7f ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffe0006bbb4240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe0006bbb4138 Section @ ffffe0006bbb42c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 1 Bank 1) Status : 0xbf80000000000124 Address : 0x00000002419d9ac0 Misc. : 0x0000000000000086[/quote] Code: ffffd000`2e617338 fffff801`55291dc3Unable to load image aswSnx.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSnx.sys *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys aswSnx+0x51dc3 ffffd000`2e616f88 fffff801`55bc14e1Unable to load image aswStm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswStm.sys *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys aswStm+0x14e1 ffffd000`2e616f38 fffff801`54dba2e6 NETIO!FwppTruncateStreamDataAfterOffset+0x46[/quote]