Windows 10: chrome is not showing now

ok i moved my hard drive from a toshiba laptop over to a hp probook laptop and now i can't get the chrome browser to show. i deleted the chrome folder one file at a time as windows could not remove it. and then reinstalled it. same thing.

what is going on is when i click chrome to open the browser opens in a dark page, in the lower right corner i see stuff loading at the page is loading but the area is dark. i can put the mouse of the close and it closes but i can't see it.

i turned off defender and avast and it is still the same. if go over to the area of the menu i can get the drop down to show but if i click on anything i is dark.

edge works for getting online and all the other program are working as they should. only chrome is not working. i even tried reinstalling it and nothing. i went to google and downloaded this and got the run save prompt and went thru the steps so windows should know it is there.

i see the task manager see it and when i close the black area by guessing the x then chrome goes away from the task manager.

so does anyone have a fix for this? hp helpers tell me you ca't move a hard drive but i have done this a number of times without faults at all. this is the firs time and only chrome is faulting out. thanks

:)

 

Chrome glitch

Hello Ralph,

Thank you for posting your query on Microsoft Community.

As per the issue description on one of the three users Chrome is not working.
I would appreciate if you can provide us the following information to help us understand the issue better.

• The account on which you are facing issue with Chrome, does it have the administrator permission?
• Have you check with other browser? Was the result same?
• Is the issue specific to only one application or facing issue with other application too?

First, I would suggest you to use Internet Explorer and see if it brings any difference.
Here are the steps through which you can use Internet Explorer.

• 
  Press the Windows key.
  
• 
  Type Internet Explorer in the search box.
  
• 
  Right click on Internet Explorer
  (Desktop app).
  
• 
  Select Pint to task bar.
  
• 
  Try to use Internet Explorer from there and see if it brings any difference.
  

If you still want to use Chrome then I would suggest you to open the application Chrome in administrator mode and see if it brings any difference. Here are the steps through which you can open Chrome in Administrator mode.

• Press the Windows key or click on Start icon.
• Type Google Chrome.
• Right click on Google Chrome and select the option to Run As Administrator.
• If everything works fine by running chrome in administrator mode then you may pin it to the task bar.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.

 

I'm trying to locate a image that I viewed on chrome

I've tried the utility and I can't seem to get it to work, in Google Chrome, then access about:cache and I get all the hex numbers, I tried copying them and then posting them in the website that you suggested, I don't get anything. Sometimes it opens and just says searching and it stays that way for what seems like 30 minutes to an hour and then I just cut it off.If anyone uses this program and is willing to give me a six step by step I'd be more than happy to try to get it to work. I've also tried another chrome cache viewer called imagechacheviewer and that was also unable to work. The example it shows on one of the pages for one of these utilities was thec cache are listed above and as you click on them if there is an image it shows up on the bottom I couldn't get that to work either at the moment I don't have that page open so I don't know exactly which one of those two utilities it is but both of them having problems with anyone could help I'd appreciate it