Windows 10: Chrome Load Error from External Link?

Discus and support Chrome Load Error from External Link? in Browsers and Email to solve the problem; Chrome is working fine for normal browsing. I get the 0xc0000142 error when opening Chrome from an external link e.g. the Buy link in Macrium Reflect /... Discussion in 'Browsers and Email' started by Steve C, Oct 27, 2016.

  1. Steve C Win User

    Chrome Load Error from External Link?


    Chrome is working fine for normal browsing. I get the 0xc0000142 error when opening Chrome from an external link e.g. the Buy link in Macrium Reflect / Help. The link opens fine if I select Edge as the default browser. I've done the obvious steps of running sfc /scannow and reinstalling Chrome to no effect. Stopping Kaspersky Internet Security stops the error but I can't identify the specific antivirus option causing the problem by turning off/on each antivirus feature. Is there a known fix for this issue? I enclose the error report and error log entry:

    Chrome Load Error from External Link? [​IMG]

    Description
    Faulting Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe


    Problem signature
    Problem Event Name: APPCRASH
    Application Name: chrome.exe
    Application Version: 54.0.2840.71
    Application Timestamp: 58085902
    Fault Module Name: apphelp.dll
    Fault Module Version: 10.0.14393.0
    Fault Module Timestamp: 578999e1
    Exception Code: c0000005
    Exception Offset: 000000000003685b
    OS Version: 10.0.14393.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 8c47
    Additional Information 2: 8c4713df7179334d118abb538c5fc700
    Additional Information 3: 5c3a
    Additional Information 4: 5c3aef3c239dbf5ccb1b15fc927bce13


    Extra information about the problem
    Bucket ID: 2789c5977b616e4fc7edf7db51b1bc46 (120577957528)

    :)
     
    Steve C, Oct 27, 2016
    #1

  2. google chrome problems in windows 10

    I recently performed a fresh install of Windows 10 and had the same problem loading the Chrome browser download page. Before blaming Microsoft for the problem I did some troubleshooting as I was also seeing that ad.doubleclick.net was also not loading.
    It showed an error message produced on the chrome download page (a page that would not load) stating that ad.doubleclick.net could not load.

    During the setup process of my new Windows10 OS and before attempting to install chrome I installed Spybot's Anti-Beacon software which puts a lot of blocks on services that affect your privacy settings. One of those settings was to include the ad.doubleclick.net
    in a block list on your c:\Windows\System32\drivers\etc\hosts file. By doing so, it keeps that service from loading which apparently Google's chrome download site must require in order to continue. After removing that entry from the hosts file, I was able
    to successfully continue to the Chrome Browser download site and install Chrome.

    If you have similar software on your computer, anti-virus, anti-malware etc., that might be blocking this resource, you might want to check to see if that is the case and perform any changes necessary to allow ad.doubleclick.net to load and that may solve
    your problems with Chrome and Windows 10 working properly together.

    I hope this info helps some of you.
     
    DeejayViciouz, Oct 27, 2016
    #2
  3. Can't redeem Minecraft windows 10 edition

    this is still the issue. chrome gives a SVC-AuthenticationTokenInvalid error, but Edge loads just fine.
     
    mendota_pdx, Oct 27, 2016
    #3
Thema:

Chrome Load Error from External Link?

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