Windows 10: Chrome Won't Open: Task Cannot Be Ended and App Cannot Be Uninstalled

I can't get Chrome to open. When I click on it, something loads for a second then nothing. I tried ending the process, but it says access denied chrome.exe in screenshot.

I also tried a taskkill prompt with the Windows PowerShell Admin Windows 10 which is what was recommended on another thread where someone had the same problem. When I try to uninstall the app it says it cannot be done because windows are still open. I also did a full threat scan.

Any help will be greatly appreciated.



:)

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.

 

Google Chrome Crahses and suspended in task manager

Hi GSsswuw8,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Do you have any antivirus installed on the computer?
   
2. Are you aware of making any changes to the computer or browser prior to the issue?
   

This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

Method 1: Rename Google chrome file.


Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

Step 1: Rename Chrome User Data file.

1. Press Windows and
   E key together on your Keyboard.
2. Navigate to %LOCALAPPDATA%\Google\Chrome.
   
3. Search for User data folder. Rename this folder to UserData.old
4. Open the chrome now and check if it is working.
   

Note:
The new user data folder will be created automatically, but
new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

Step 2: Copy the previous data to New Profile.


I would suggest you end all the task related to Google Chrome from task manager.
Then follow the steps mentioned below:

1. Press Windows and
   E key together on your Keyboard.
2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
   
3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
   
4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
   
5. If the issue reoccurs, then the culprit is one of the file copied above.
   

Method 2:
Troubleshoot on google chrome.

Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
that you note these sites and settings before you use the Reset on chrome.

I would suggest you to follow the steps mentioned in the article on
Fix Chrome if it crashes or won't open.


Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Roohi Taj S

Microsoft Community - Moderator

 

google chrome will not open

Hello! I am an Independent Advisor, I would love to help you out!

Are you getting any error messages when it tries to open?

The first thing I would try is to restart your computer and then test it.

If a restart does not work then I would suggest to open task manager and close any chrome servers.

To do this you can right click the task bar and select task manager.

Then click "more details".

Under the processes tab scroll through everything and look for anything that says chrome or has the chrome icon.

For anything that is chrome click on it then select "end task".

After this is done go to the "details" tab and do the same steps.

After this attempt to open chrome again.

If neither of these work then you should try to uninstall chrome then re-install it.