Windows 10: что делать выдает синий экран по 3 по 4 раза за день

Возникла проблема с запуском устройства PCI\VEN_1002&DEV_6FDF&SUBSYS_E3531DA2&REV_E7\4&1c3d25bb&0&0019.Имя драйвера: oem18.infGUID класса: {4d36e968-e325-11ce-bfc1-08002be10318}Служба: amdwddmgНижние фильтры: Верхние фильтры: Проблема: 0x0Состояние проблемы: 0xC00000E5код 411а так же не могу установить обновление Накопительное обновление для Windows 11 Version 23H2 для систем на базе процессоров x64, 2025 01 KB5050021

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Automatic Power off 3-4 times while booting

Hello Buhari,

We know it's frustrating when things don't work as expected. Let me help you in resolving the issue.

Share this information to assist you better.

• What is the make and model of the computer?
• Have you made any significant changes prior to this issue?
• Have you installed all the pending updates?

I suggest you to follow the methods mentioned below and check if it helps.

Method 1: Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then try to shut down.

Method 2: I suggest you to
run in-built Power troubleshooter and check.

Follow the steps:

1. Press Windows Key + X.

2. Click on Control Panel.

3. Select Troubleshooting on the left pane, click on View All.

4. Click on Power to run the troubleshooter.

Method 3: If the above method doesn’t help, I suggest you to
reset and restore all of the default Power Plans back to their default settings.

Follow the steps:

1. Press Windows Key + X.

2. Select Command Prompt (Admin).

3. At the command prompt, type powercfg -restoredefaultschemes, and then press
ENTER.

4. At the command prompt, type exit to exit the Command Prompt window.

5. Restart the computer and check with the issue.

Hope this helps, let us know the status of the issue.

 

Surface Pro 4 Battery issues

If the laptop works without the battery than the charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install the latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions won't resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to the laptop.

4. When you log in to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If the battery still doesn't charge, you may need to replace your battery.

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?