Windows 10: Cisco AnyConnect Installation Failed 1603 Fatal Error via SCCM

Hi,I have tried to deploy a Cisco AnyConnect Secure Mobility Client via Microsoft SCCM. After deployment, it shows an error code 1603 Fatal Error.On the client PC, we can see from the Software Center status "Past due - will be retried"The installer is in msi format. And we can manually install the same installer with no issue. This problem only occur when we try pushing from the SCCM.I have tried engage with Cisco but no error logs can be seen from the Vendor Diagnostic Tool. It is like something is restricting the installation on the client side.Does anybody have the same problem? Appreciate

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Cisco AnyConnect

Hello
Xiu RuLim,

It seems that there are some traces in the registry left even after uninstalling the program.
I suggest that you follow these steps to delete the registry keys related to Cisco AnyConnect.

Disclaimer: The steps below includes system registry modification. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Make sure to backup registry first, please refer to this support article:
How to back up the registry in Windows. Please follow the steps below:

1. Press Windows key + R. The run dialog box will open.
2. Type regedit, then press Enter.
3. Browse to the following location: HKEY_CLASSES_ROOT\Installer\Products\
4. Within the Products folder, locate and delete the registry key which contains product information for
   Cisco AnyConnect Secure Mobility Client.
   
   ◦Each registry key within Products is an alphanumeric string. Select the first key and look on the right side for ProductName REG_SZ Cisco AnyConnect Secure Mobility Client. Go through each key in the Products folder until you find the one for Cisco AnyConnect
   Secure Mobility Client.
5. Close the registry editor.
6. Once done, try to start the installation for Cisco AnyConnect.

Hope this helps. If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Error 1603

Error 1603 generally occurs due to installation errors or corruption of the setup during installation or uninstallation (in most of the cases) although there are many other reasons too. And for this reasons only there is the popping of the "ERROR 1603" dialogue
box. Here are some of the ways to fix the problem :-

1. Close Background Software
2. Check the Software Is not Already Installed
3. Check That There’s Enough Hard Drive Space for the Program
4. Open the Program Install and Uninstall Troubleshooter
5. Erase Temporary Files From the Windows Temp Folder
6. Restart the Windows Installer Service
7. Edit the NtfsDisable8dot3NameCreation Registry Value
8. Grant Full Control Permission to Installation Drive

Hope the following steps would help you to recover your p.c...

 

Cisco AnyConnect error Failure the credential are invalid.

I am running Windows 10 on a Lenovo ThinkPad. I am using Cisco AnyConnect to tunnel into my employer network. Suddenly today, I receive an error Failure the credential are invalid.

OT:

Cisco AnyConnect