Windows 10: Civilization VI crashes at startup/Windows 10

when I launch the game it starts to load and then crashes before the game fully loads. I have been dealing with this issue for over a week, I have also been in communications with 2K games for this week working with their technical support to resolve this issue. I have done many clean boots, reinstalled drivers, updated drivers for my graphics card and just about every other update I was recommended to get. I am not sure what else to do and since I have exhausted all other options for assistance with this issue, I have come here to ask for help. When launching the game through Stream it will

:)

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Problem with Civilization 4 Game

went to:

went control panel.

programs and features.

tried to delete civilization IV.

civilization IV is totally unresponsive.

tried playing the game. it would not open.

the "civilization" people believe it is deleted but windows 10 will not eliminate it from programs and features.

they suggested I come here.

[Original Title: civilization 4]