Windows 10: Claims to be Microsoft Computer repair/refund

I have seen that this was reported even back in 2012. It appears to be from Washington DC 202 868 8880 and they continuously call or leave messages saying' Do you remember a payment you made concerning your computer repair?" or "We are going out of business and want to give you a refund for the payments you made to us..."they want to lead you to using an app that gives them access via remote to your computer. I have argued, yelled, threatened, blocked, , everything I can think of to get them to stop calling and they don't! I hung up, blocked that number and the guy "Daniel" called back 5 minutes later, but this time it came up as being from Florida. 904 530 4741

So they are able to bounce around their numbers.


Don't fall for it

:)

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Programs not working


In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

need refund for dvd player

Hi John,

Thank you for posting your query in Microsoft Community.

Could you provide us few information in order to assist you better?

• What are the issues your facing in DVD player apart from not playing?
• Do you get any error message?
• Did you try to uninstall and reinstall the app again?
• Did you try any troubleshooting steps to fix the issue?

I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

Items ordered from Microsoft Store online:

http://store.microsoft.com/Help/Returns-Refunds

Sales and Support

http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.