Windows 10: Clicking on the Start icon causes the desktop background to fade to almost white

iI have an Asus laptop. Clicking on the Start icon causes the desktop background to fade to almost white. Clicking back on the Start icon and the menu just stays up. I can only right click. We I open up files the background fades again. Windows is up to date. Any ideas on how to fix would be appreciated.

:)

 

Background picture on home screen fades to white within a few seconds

Just updated my Windows 10 with the help of Microsoft.

Now my home page background picture fades to white as soon as I shut down browser.

Cannot fix it with settings/color/theme or any of the suggestions I have found.

Help!

 

opening icons on desktop

Hello Evaine,

We still can't identify the possible causes of this desktop icon issues you're experiencing. To get a closer look at the root cause, we need additional information. Kindly answer the following questions below:

• Are you also experiencing the same issue when clicking any icons on the Start menu?
• Does the issue still the same when using another mouse? How about using your mouse on another computer?
• Is it also possible to send us a screenshot when the white square box appears after you double click the desktop icon?
• Have you also tried performing a hardware troubleshooter? If you still haven't, just follow the steps below:

Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with hardware and devices. We would suggest that you run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

We look forward to your reply.

 

Cannot change desktop icon

Sometimes a desktop icon changes from what it was to a plain white folder. Might be something I did but not sure what.

To change it to the icon I want, I go:

1. Rt-click icon > Properties > Change icon
2. I select the icon I want from the thumbnails of icons.
3. Click OK
4. Click Apply

But the icon does not change. It just stays looking like a white folder.
HOWEVER, if I pin the icon to the taskbar, the icon on the taskbar does look like the icon I selected in step-2. So the change is registered with Win10 but the icon on the desktop just doesn't change.

Any ideas on how to fix this?