Windows 10: Close Lid Settings Don't Work When Ultimate Performance is Being Used

I have my 'When I close the lid' setting set to do nothing. On the 'Balanced' power plan, the settings will work. But on the 'Ultimate Performance' power plan, the settings won't work. Closing the lid will just make my laptop to go sleep. How do I fix this so closing the lid will do nothing when I use the Ultimate Performance power plan?

:)

 

Laptop turning off when closing lid

Hello,



Thank you for writing to Microsoft Community Forums.



I understand that it can get difficult if the applications are not working as expected. I see that you have tried few steps that might help us. However, we can go ahead and try few steps to see if we can resolve this issue.

1. Open Settings app. Navigate to System > Power & sleep.
2. In the Related settings section, click Additional power settings link to open Power Options window.
3. Select Choose what closing the lid does.
4. Next to When I close the lid, select Do Nothing.
5. Save changes and test the issue.

Hope it helps,

Let us know if you got the help you needed by clicking Yes Or No

 

Using External Monitors with lid closed

Hi Ryan,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far. For us to isolate the issue and to assist you further, we'd like to ask you a few questions.

1. What is the make and the model number of the laptop?

2. Which build version of Windows 10 are you using?

Method 1: Update the display adapter driver.

Since this setup was working before, I'd suggest to update the display adapter drivers. If you have a dedicated graphic card, I'd suggest you to update it from the graphic card manufacturer website and check. If the issue persists, follow method 2.

Method 2: Set Lid close action to Do nothing and check.

1. Click on Start icon.

2. Type Power and press Enter.

3. Click on Additional power settings.

4. Click on Change plan settings next to the plan that you are using.

5. Click on Change advanced power settings.

6. Expand Power buttons and lid.

7. Set Lid close action to Do nothing.

8. Click on Apply and OK.

We'll be waiting for your response.

Regards,

Naveen M

Microsoft Community - Moderator

 

Laptop does not shutdown when i click shutdown and close the lid, it sleeps instead.

Hi Gan,

This scenario happens when your Power Options is misconfigured. For us to have this isolated, we suggest that you follow these steps:

• Click on Start.
• Select Settings.
• Click on System.
• Select Power & sleep tab.
• On the right side, click on Additional power settings.
• On the left pane, select Choose what closing the lid does.
• Under Power button and lid settings, click the drop down next to
  When I close the lid.
• Select Shut down.
• Click on Save changes button.
• When you’re ready to make your PC shut down, close your laptop's lid.
  

Note: Every time that you will close the lid, your laptop will automatically shut down.

Let us know if you have other concerns.