Windows 10: -Closed-BSOD Whea_Uncorrectable_Error with two suspected culprit files

Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

 

I'm not that competent with computer parts, are sticks only available to remove on desktops? Because I have a laptop.

 

Usually, the memory modules are under a small hatch or door on the back of the laptop that is held in place with one or two screws.

You have an Alienware 17, right? The Alienware 17 Service Manual shows how to remove/replace memory modules.

 

Ah, thank you. Also, I've been monitoring the memtest and noticed that it reverted back to pass 0 when it finished with its second pass. It reset the timer, too. Is this normal?

 

Not normal, no. Should continue to increase the pass count at the end of each one, unless you changed a setting I'm not aware of.

Follow the section ion the tutorial called:

Part Three: Results & Extended Testing

to see which one is defective.

 

Nope, I tried reinstalling it following the instructions, but this time the computer restarted without passing once.

I'll come back in the morning.

 

Did you try removing 1 of the memory modules and run the test?
If the same thing happens, swap the memory modules and try it again.

If it works with one and not the other than "the other" is the defective one.

 

That doesn't occur, you're sure it is the completed passes that reverts back?

 

Yes, I'm sure. The computer will be making its way through a pass and then reboots itself.

 

Could you make a video of what exactly happens and post it (on youtube)?

 

MemTest86+ Causing Reboot - YouTube That should be it.

 

Could you load the optimal default settings in the BIOS and then change settings if required for MemTest86+.

 

I tried using both sticks seperately and reverting the BIOS back to its default settings, but MemTest just keeps crashing. What should I do?

 

There are 2 things that need to be done beforehand booting MemTest86+
1. Disable fast startup - Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
2. In the BIOS, under 'Boot', set 'Boot List Option' to 'Legacy'

 

This issue may have solved itself after I messed with the BIOS. I set it to its factory default settings and saw a feature enabld that seemed to be related to overclocking, so I disabled it and restarted my computer. Afterwards, all the games that crashed before work fine. This hasn't happened before. I don't know if the option was the issue, but it seemed to help.

Thanks for all your suggestions.