Windows 10: Code 10 on SAMSUNG Mobile USB Remote NDIS Network Device

Sorry, english is not my main language, so I may use wrong words to describe some stuffs. Therefore be indulgent. :Hello there,I'm facing an issue to use my Samsung Galaxy S6 as modem, since few weeks.I used to share my phone connexion due to my small ADSL, but now when I activate the USB modem on my phone, my PC doesn't react actually, I hear a sound... but nothing else.I've checked the peripheral manager, and I saw an orange triangle on "SAMSUNG Mobile USB Remote NDIS Network Device" with this message :Ce périphérique ne peut pas démarrer. Code 10{L’opération a échoué}L’opération dema

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Code 10 on SAMSUNG Mobile USB Remote NDIS Network Device

(Sorry, english is not my main language, so I may use wrong words to describe some stuffs. Therefore be indulgent. )

Hello there,

I'm facing an issue to use my Samsung Galaxy S6 as modem, since few weeks.

I used to share my phone connexion due to my small ADSL, but now when I activate the USB modem on my phone, my PC doesn't react (actually, I hear a sound... but nothing else).

I've checked the peripheral manager, and I saw an orange triangle on "SAMSUNG Mobile USB Remote NDIS Network Device" with this message :

Ce périphérique ne peut pas démarrer. (Code 10)

{L’opération a échoué}
L’opération demandée n’a pas pu être menée bien.

Or in english :

This perepheral can't start (Code 10)

{The operation failed}

The requested operation couln't be completed.

I've also noticed that I can't access my files on my phone from the file explorer, althought I've accepted the file transfert when I connected the phone.

I tried to update the drivers, but it said I already have the best drivers.

I tried to uninstall the peripheral then after the PC restarted, nothing changed.

I tried to change my cable, but no success (actually, with the same cable, I can use the tethering on my other PC which is on linux).

I tried with a different phone (a Samsung too), and it didn't work.

I'm not sure what to do next. Could you help me please ?

 

Error code: 10, when installing Remote NDIS drivers

Hello,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to install the Remote NDIS drivers on your PC. The error code in device manager states that the device’s hardware contains a FailReasonString value. I suggest you to refer the article

Remote NDIS (RNDIS) to know how to install the drivers.



However, as the issue is related to installing Remote NDIS driver on Windows 10, I suggest you to post your query on

TechNet forums, as the forum provides dedicated support for issues related to installation of Remote NDIS drivers.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

NDIS Drivers

Hi,

There are different network device drivers that are supported by the Network Driver Interface Specification (NDIS). An example of this is a miniport driver which manages a network interface card (NIC) such as the Wi-Fi card or the LAN card in your computer,
including sending and receiving data through the network interface card. For additional information on what type of drivers are supports by the NDIS drivers in Windows 10, kindly refer to the information available on this

link.

For more references on how to setup your mobile phone to get an Internet connection using a USB connection from your computer, we suggest that you contact the device manufacturer for the exact steps you need to complete. Take note though that this will also
depend on the model of your mobile phone if it supports that option to get an Internet connection using the USB port.

Feel free to reach out to us for further concerns.