Windows 10: Code 31 on Intel® Wireless Bluetooth For Network Card with Bluetooth

This device is not working properly because Windows cannot load the drivers required for this device. Code 31 {Operation Failed} The requested operation was unsuccessful. This was the error I kept sustaining. I tried many things like uninstalling it reinstalling it going to the Intel driver page and trying to make it correct. What do you guys suppose I do?Intel driver page > https://www.intel.com/content/www/us/en/download/18649/825880/intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.htmlIntel® Driver & Support Assistant > https://www.intel.com/content/www/us/en

:)

 

Wireless AC 9560 (Code 39) - and Bluetooth (Code 3)

Hey,

I stumbled across that my wireless and Bluetooth module in my network settings have gone missing. Not sure when this happened, but I went to check updates and there was nothing new to update. I disabled my Ethernet settings and troubleshoot for wireless connection and that resulted in a network reset.

I went to check my device manager and went into my properties in Bluetooth and the wireless AC.

• The wireless Bluetooth device status stated "The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)"
  
• The Wireless AC 9560 gave me this "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
  
  {Access Denied}
  A process has requested access to an object, but has not been granted those access rights."
  

I went to do some research and the steps I followed:

1. download bluetooth software on intel website
   
2. download intel wifi software
   
3. uninstall from apps and features in the settings area
   
4. uninstall bluetooth and wireless AC 9560 in device manager
   
5. WIN + R and typed Cleanmgr.exe to delete temp files
   
6. reboot
   
7. install step 1 first and then installed step 2
   

I am still not able to see or turn on my wireless connection or bluetooth connection.

 

Intel Wireless Bluetooth This device cannot start. (Code 10)

Hi Hawk,



Thank you for writing to Microsoft Community Forums.



We appreciate your effort on this. We understand that you receive an error, The device cannot start (Code 10) for Intel Wireless Bluetooth.



As per the error Code 10 "This device cannot start. (Code 10)", we will need to update the drivers. However, as per the error message Code 22 "This device is disabled”. You will need to enable the device. For more information, see

Error codes in Device Manager in Windows.



We would like to know, if you were able to install the latest drivers for Intel Wireless Bluetooth. We would also like to know the make and model of the computer that you are using.



You may try updating the drivers through Device Manager and see if that helps. Refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Bluetooth.
   
3. Right click on the Bluetooth device and select
   Update Driver.
   
4. If you do not find Intel Wireless Bluetooth under
   Bluetooth, expand Network adapters and check.
   
5. Restart the computer.
   

Article for reference:
Update drivers in Windows 10.



You may also want to try downloading the drivers from
Intel Website or the computer manufacturer’s website.




Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Latest Intel Wireless Bluetooth Driver for Windows 10

Latest Intel Wireless Bluetooth Driver for Windows 10

Downloads page for Intel Wireless Networking







Note WHQL version: 22.40.0.2
Release Date: March 30, 2021

Download: Intel Wireless Bluetooth for Windows 10

Release Notes

Key Issues Fixed and Changes on package version 22.40.0

• Starting from 22.40.0 driver, Intel® has upgraded the following products from Bluetooth® 5.1 to Bluetooth® 5.2: Intel® Wi-Fi 6 AX200, Intel® Wi-Fi 6 AX201
  (Note: This upgrade does not introduce any new features. However, it includes Errata implementation as required by Bluetooth 5.2® specification.)
• When a video is being played after a Skype call; audio noise may be observed on some systems.
• Intel® Wireless Bluetooth® 22.40.0 driver has been updated to include functional and security updates. Users should update to the latest version

This download is valid for the product(s) listed below.

• Intel® Dual Band Wireless-AC 3165
• Intel® Dual Band Wireless-AC 3168
• Intel® Dual Band Wireless-AC 7265
• Intel® Dual Band Wireless-AC 8260
• Intel® Dual Band Wireless-AC 8265
• Intel® Dual Band Wireless-AC 8265 Desktop Kit
• Intel® Dual Band Wireless-N 7265
• Intel® PROSet/Wireless Software
• Intel® Tri-Band Wireless-AC 17265
• Intel® Tri-Band Wireless-AC 18260
• Intel® Tri-Band Wireless-AC 18265
• Intel® Wi-Fi 6 (Gig+) Desktop Kit
• Intel® Wi-Fi 6 AX200 (Gig+)
• Intel® Wi-Fi 6 AX201 (Gig+)
• Intel® Wireless-AC 9260
• Intel® Wireless-AC 9461
• Intel® Wireless-AC 9462
• Intel® Wireless-AC 9560
• Intel® Wireless-N 7265