Windows 10: Code 31. When trying to log into a downloaded game, the game would periodically freeze

Discus and support Code 31. When trying to log into a downloaded game, the game would periodically freeze in Windows 10 Software and Apps to solve the problem; This device is not working properly because Windows cannot load the drivers required for this device. Code 31 The driver trying to start is not the... Discussion in 'Windows 10 Software and Apps' started by Eric Xu3, Sep 16, 2024.

  1. ERIC XU3
    Eric Xu3 Win User

    Code 31. When trying to log into a downloaded game, the game would periodically freeze


    This device is not working properly because Windows cannot load the drivers required for this device. Code 31 The driver trying to start is not the same as the driver for the POSTed display adapter. Was wondering if anyone knows how to solve this problem, after opening the app and start moving around, the game would freeze and even after closing the app, the freezing would still continue until I reset or shut down the computer.Thank you for your time,Eric Xu

    :)
     
    Eric Xu3, Sep 16, 2024
    #1
  2. MARBY REY
    Marby Rey Win User
    Marby Rey, Sep 16, 2024
    #2
  3. LORAINE MON
    Loraine Mon Win User
    Loraine Mon, Sep 16, 2024
    #3
  4. PAUL BAB
    Paul Bab Win User

    Code 31. When trying to log into a downloaded game, the game would periodically freeze

    Can't find the games I redeemed via codes

    Hi,

    To download the games that were purchased or redeemed using a prepaid code on Windows 10, kindly perform the following steps:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse and select the game that you purchased or redeemed using a prepaid code.
    • Select Install.
    Make sure that you are logged in with the Microsoft Account that you used to redeem the game's prepaid code.

    Keep us posted.
     
    Paul Bab, Sep 16, 2024
    #4
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Code 31. When trying to log into a downloaded game, the game would periodically freeze

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