Windows 10: Code 31 with "Attempt to send a message to a disconnected communication port" message

Discus and support Code 31 with "Attempt to send a message to a disconnected communication port" message in Windows 10 Drivers and Hardware to solve the problem; OS is Windows 10 Enterprise 1809 build 17763.1369. Portable device is Icy Box IC-121CL-6G with HGST HUH721010ALN600. Port is USB 3.0 with Power... Discussion in 'Windows 10 Drivers and Hardware' started by Sakis Serafeim, Jul 28, 2020.

  1. SAKIS SERAFEIM
    Sakis Serafeim Win User

    Code 31 with "Attempt to send a message to a disconnected communication port" message


    OS is Windows 10 Enterprise 1809 build 17763.1369.

    Portable device is Icy Box IC-121CL-6G with HGST HUH721010ALN600.

    Port is USB 3.0 with Power Management set to never allow turning off the port to save power.

    Driver is WPD FileSystem Volume Driver.

    Intermittent interruptions in the connection made me check out the Device Manager.

    Message in devmgmt reads:

    This device is not working properly because Windows cannot load the drivers required for this device. Code 31

    Attempt to send a message to a disconnected communication port.

    Installing/updating/re-installing/disabling/re-enabling the driver won't work.

    In the Events tab, there are multiple recurring events of this content:

    Device SWD\WPDBUSENUM\{8c6b204f-7fdc-11ea-8113-24fd52f77324}#0000000000100000 requires further installation.

    Driver Management has concluded the process to add Service WUDFWpdFs for Device Instance ID SWD\WPDBUSENUM\{8C6B204F-7FDC-11EA-8113-24FD52F77324}#0000000000100000 with the following status: 0.


    Driver Management concluded the process to install driver wpdfs.inf_amd64_10bfe1c48f153b03 for Device Instance ID SWD\WPDBUSENUM\{8C6B204F-7FDC-11EA-8113-24FD52F77324}#0000000000100000 with the following status: 0x0.


    The situation does not change when trying a the other HDD bay in Icy Box, b another HDD, c another USB 3.0 port in the PC, or d another USB cable.

    Please advise.

    Thank you in advance.

    :)
     
    Sakis Serafeim, Jul 28, 2020
    #1
  2. FARHA SAL
    Farha Sal Win User

    Unable to send a message

    Hi,

    To assist you regarding your concern, please provide us the following information:

    • Did you receive any error code/message when you're trying to send SMS?
    • Please confirm the troubleshooting steps you did to solve the issue.

    Looking forward to your response.
     
    Farha Sal, Jul 28, 2020
    #2
  3. BOGMALI
    bogmali Win User
    Private Message Notifications

    Not a bad feature suggestion as it saves you time getting to the gist of the message. EVGA, Anandtech, and OCN has the feature on their site.
     
    bogmali, Jul 28, 2020
    #3
  4. JBOYDGOLFER
    jboydgolfer Win User

    Code 31 with "Attempt to send a message to a disconnected communication port" message

    Gmail "Critical security alert" message, hacking attempt blocked (long post)

    your likkely not going to , so, just deal with your end, and thats about it. Google doesnt log failed log in attempts, so there is no record of it, other than the message. its security worked, just take the steps and your done.
     
    jboydgolfer, Jul 28, 2020
    #4
Thema:

Code 31 with "Attempt to send a message to a disconnected communication port" message

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