Windows 10: code 38 WIN10

I updated drivers and I'm getting a code 38 error on the HID PTP driver. How do I fix the problem? Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

The driver could not be loaded because a previous version of the driver is still in memory.


Any help?

:)

 

38-character "product code"

I ran the troubleshooter for uninstalling a program that isn't listed in Windows 10 apps list that is described at http://support.microsoft.com/mats/Program_Install_and_Uninstall

The troubleshooter asks for a 38-character product code.

To find the code, I tried running this command in a command prompt and an administrative command prompt:

Get-WmiObject -Class Win32_Product

That was not recognized as a command. Next, in Powershell, I ran
Get-WmiObject -Class Win32_Product. I got a list of installed apps with 38-character codes, but the one that I want to uninstall was not on the list.

What should I try next?

 

Windows 10 WAN Miniport Code 38

Hi,

Code 45

Currently, this hardware device is not connected to the computer. (Code 45)
This error occurs if a device that was previously connected to the computer is no longer connected. To resolve this problem, reconnect this hardware device to the computer.

No resolution is necessary. This error code is only used to indicate the disconnected status of the device and does not require you to resolve it. The error code resolves automatically when you connect the associated device to the computer.

Additional information

If Device Manager is started with the environment variable

DEVMGR_SHOW_NONPRESENT_DEVICES
set to 1 (which means show these devices), any previously attached (NONPRESENT) devices are displayed in the device list and assigned this error code.

Code 38

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
The driver could not be loaded because a previous instance is still loaded. Restart the computer.

Use the Troubleshooting Wizard

If you have not already run the Troubleshooting Wizard, do so now.

• In the device's Properties dialog box, click the General tab.
• Click Troubleshoot to start the Troubleshooting Wizard. The wizard asks you some simple questions and provides a solution to your problem based on the answers that you provide.
  
• Follow the resolution steps provided by the wizard to resolve the problem.

Restart your computer

Click Start, click Shut Down, and then select
Restart in the Shut Down Windows dialog box to restart the computer.

As you are using VPN I suggest you to post your query in
TechNet forum which is better suited for the issue. Thank you.

 

Asus AC68 PCI-E Wireless adapter not working after Windows update (Code 38)

As the title suggests, after the most recent Windows update (brought my version of Windows to 1803), my Asus AC68 PCI-E Wireless adapter ceased to function. According to Device Manager, it was a "code 38" error (Windows cannot load the device driver
for this hardware because a previous instance of the device driver is still in memory.)

Multiple searches have suggested that this is because of an issue with AMD processors, but this is not my situation as I have a Intel based processor.

I have attempted the following troubleshooting steps (without success)

• Uninstall and reinstall the driver
• Use to "PCI lock" function in msconfig
• Restore my computer to a previous state
• Delete the Asus software
• Change PCI port of my card

The only step I could take that did work was to restore a previous version of Windows (it brought me back to version 1709). So, for the moment my card works again, but my PC wants to update again, and I feel like this whole process will begin again if I
do so. For the record, I have already been in touch with Asus support, and they have been less than helpful (some of the steps taken above were at their suggestion). Thank you in advance for any advice.