Windows 10: Code 43, unknown USB.

Basically, I tried connecting my mouse, but when I tried it said this device wasn't recognized. I later tried checking my "Device Manager" which was of no help, because I uninstalled that device and re-installed it, and I also tried updating the driver, all these didn't work so I tried troubleshooting the device which still didn't work, so this is my last resort on fixing the problem. Please send me an answer, quick. Thank you.

:)

 

Unknown USB Device Error code 43

Hello! I'm having quite some difficulty figuring out what's causing this, I hope someone can help me sort this out. So out of nowhere, one day I started my PC in the morning and got a pop up window saying that a USB device was unable to install. I head to Control Panel and find it listed under "Unspecified" and it's named "Unknown device". I click it and go to the "Hardware" tab and see it says "Universal Serial Bus Controller". It says this beside Location: "Port_#0001.Hub_#0003" and this for Device Status: "Windows has stopped this device because it has reported problems. (Code 43)" and lastly, the producer is Microsoft apparently and this is the Driver Date: 21/06/2006.

One very strange thing, however, is that my PC waits at the manufacturer boot screen way longer than usual. I look through my PC and while I'm in the manufacturer logo screen my Motherboard has a digital number showing "98". After I pass the manufacturer logo screen however, I boot normally fast. (I'm guessing it's not the SSD since the code 98 means it's searching for something? Normally it would be A1 or A2 or something I don't remember). I had recently (Not even a week ago) installed an SSD and my boot speeds were amazing and they still are, it's just this manufacturer logo screen that takes a long time.

Motherboard:

AsRock Fatal1ty Z68 Professional Gen3

Things I've tried:

Checked driver updates for it in control panel
Installed drivers from my motherboard CD
Checked windows update (nothing)
Plugged and unplugged all USB devices (Issue still persisted)

USB Devices plugged in currently:

Logitech Mouse
Razer Keyboard
Logitech Webcam
HP D110 Printer

Screenshots of issue:

https://www.flickr.com/photos/109253356@N06/14799816778/

https://www.flickr.com/photos/109253356@N06/14966612586/

https://www.flickr.com/photos/109253356@N06/14803076978/

 

Code 43 USB device not recognised

Hi Vishnu,

Thank you for posting in Community, we understand your concern and we will try our best to help you resolve the issue.

Error Code 43 is a Device Manager error that means the following:

Windows has stopped this device because it has reported problems. (Code 43).

When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just
needs to be flushed. An alternative to resolve this issue is to perform
Power Drain, to do so follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system

I would also suggest that you refer to the Microsoft Article provided in the link below for more troubleshooting methods

https://support.microsoft.com/en-us/kb/310123

Hope this information helps.

 

USB SuperSpeed error code 43


Win 10 ver 1709.

Device Manager always reports the SuperSpeed has a problem.

I have tried uninstalling, updating drivers and a Win 10 online reinstall (repair upgrade?). No change. I installed Win 7 to a spare drive and it finds no USB problems. Also, in Dev Mgr, Win 7 does list a SuperSpeed.

I attached snips of USB Tree and Dev Mgr under Win 10 & Win 7.

I want to make the SuperSpeed error go away.

Thanks, everyone,
Terry