Windows 10: Code 5001?

Hi there, I ran a scan with microsoft defender offline and checked it in event viewer after only to find this. Should I be worried? Is it because i am using a malwarebytes premium trial? Trial ends in 10 days. Or has something come into my computer unexpected?

:)

 

Error Code: -5001 : 0x80070002

Hi ; i was installing smart share software on my Pc and got this message Error Code: -5001 : 0x80070002.

my laptop has Windows 10 , could you help ?

 

Startup error code: 5001 and 0x80070002 on Windows 10

Hi Mike,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about startup error on your device, we will help you with this issue.

I would like to inform that damaged registry files, malware, viruses, and corrupted data can result in Error 5001 issues. These errors are often caused by improper maintenance of your system.

Do let us know,

• Is your device connected to any server?
• From when are you facing this issue?
• Have you made any changes to the operating system prior to this issue?
• Have you installed any third-party anti-virus software on your device?

If your device is not connected to any server, try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run SFC scan and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Step 2: I suggest you to perform a virus scan using Windows Defender on your device.

Security & privacy

Step 3: I suggest you to install all the pending updates on Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Try to restart the computer after every step and check if the issue persists.

Step 3:

You may put your system in clean boot state and restart the computer to check if the issue persists.

To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. This article describes
how to troubleshoot problems in Windows by performing a clean boot.

How to troubleshoot a problem by performing a clean boot in Windows


How to perform a clean boot in Windows - Microsoft Support

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 3 from the above KB article.

(Applies to Windows 10)

Hope it helps. Reply to the post with the required information and updated status of this issue for further assistance.

 

how to solve error:-5001 : 0x80070002 on windows 10??????

Hi Himanshu,



Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I suggest you to refer the link below and follow the suggestions provided by Deepika Gowda and check if that resolves the issue.

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Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.