Windows 10: Combase.dll cause explorer.exe crash, ExceptionCode c0000005,FaultOffset 000000000005dec2

this problem will occupy everyday.it will kill the explorer, and it does matter, it make manage file and preview some file impossible.------ Error Log XML ------- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</

:)

 

Known DLLs causing crash in ntdll.dll and regsvr32.exe after Windows updates

Dear Community,

We produce radio automation software that uses a set of DLL libraries for various audio related tasks such as audio file creation, recording and editing. These are:

NCTAudioCDGrabber2.dll

NCTAudioCompress2.dll

NCTAudioEditor2.dll

NCTAudioFile2.dll

NCTAudioInformation2.dll

NCTAudioPlayer2.dll

NCTAudioRecord2.dll

NCTAudioTransform2.dll

NCTAudioVisualization2.dll

NCTAudioVisualizationEx2.dll

We have bought these libraries and used them without any incident so far. But since a couple of days, we get reports of our software crashing hard (without any message) on startup. The crash can be routed back to ntdll.dll (details below). After investigation it seems that the above listed NCT* DLLs cause the crash in ntdll.dll after recent Windows Updates. When the NCT* DLLs are removed from the system, no hard crash occurs but instead logically an error message is shown indicating the missing DLLs.

On trying te remedy the issue, we noticed that regsvr32.exe (the 32 bit version in SysWow64) also crashes when trying to manually re-register the DLLs. Also after manually cleaning the register for previous entries for these DLLs. The crash of regsvr32.exe occurs on trying to register any of the NCT* DLLs individually.

We tried all obvious steps such as re-installation, manual re-registration, manual cleanup, replacing the NCT* DLLs manually with known correct and intact versions, etc.

We now have several reports from multiple customers where this issue occurs. We hope somebody in the community can shine some light on this issue.

Any help with this issue would be much appreciated. Thanks you!

Details from the Windows Application logbook:

Crash in ntdll.dll, Event Data:

Zenlex_BS_C.exe (our application, a 32 bit application)

1.57.0.6

63884dc2

ntdll.dll

10.0.19041.3155

2daa62a8

c0000005

0003ff25

3608

01d9c454a02bc57f

C:\Zenlex\Zenlex RM\Zenlex_BS_C.exe

C:\Windows\SYSTEM32\ntdll.dll

fd603429-c862-4401-8a8e-1d97be10cc3c

Crash in regsvr32.dll (the 32 bit version), Event Data:

regsvr32.exe

10.0.19041.1

02a48164

unknown

0.0.0.0

00000000

c00001a5

0451a84a

27d0

01d9c4557d3ba51c

C:\Windows\SysWOW64\regsvr32.exe

unknown

9f164792-1125-4207-85b5-14d79ece6353

Microsoft Windows Updates placed on July 27th 2023, since when the issue occurs:

Update for Microsoft Windows (KB5028015)

Update for Microsoft Windows (KB5011064)

Update for Microsoft Windows (KB5028244)

Update for Microsoft Windows (KB5011048)

Update for Microsoft Windows (KB5028013)

Servicing Stack 10.0.19041.3266

Servicing Stack 10.0.19041.3205

 

Windows explore crash when searching

The tenforums link solved this issue for me.

The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

• Open File Explorer
• Click View > Options
• Open the View tab
• Check "Always show icons, never thumbnails"
• Click OK

 

Explorer.exe crashes whenever I try to open a network computer

I have a Windows 10 computer that is experiencing some unusual problems accessing networked computers and devices.

If I go to "This PC" (My Computer) and expand the "Network" section in the left-hand navigation bar, I can see all of the computers on our network. However, if I double click on the icon for one of those networked computers, explorer.exe will crash, I temporarily lose the start bar and then moments later explorer.exe restarts.

I captured a dump of the crash and this is the stack:

It would appear that Windows_UI_Xaml is causing the crash somehow, but unfortunately that DLL seems to be a pretty central part of Windows 10. Googling for issues with the DLL and crashes related to networked computers has turned up nothing.

For what it's worth, this computer also cannot find any of the shared networked printers on my network and I've been unable to get it to join the "Homegroup" to share devices. I do not have these problems for other computers on the network.

Any ideas on the root cause of the crashing? Any suggestions for additional troubleshooting steps?