Windows 10: Command prompt not loading

Discus and support Command prompt not loading in Windows 10 Software and Apps to solve the problem; I just got a new HP laptop with windows 10. I know how to access command prompt, just type in “cmd” in the search bar or go to windows powershell if... Discussion in 'Windows 10 Software and Apps' started by Nichole Vildoso, Sep 2, 2020.

  1. NICHOLE VILDOSO
    Nichole Vildoso Win User

    Command prompt not loading


    I just got a new HP laptop with windows 10. I know how to access command prompt, just type in “cmd” in the search bar or go to windows powershell if that pops up but everytime I search up “cmd” it says on the right side “preview for cmd isnt available right now”. Im not connected to wifi because I need to find out my mac address but I need to go to command prompt in order to do so. So I’m stuck. And no I don’t have a router. I live in military barracks so I just have to type in the laptops info and I’ll connect. Theres no other way to connect to wifi.

    :)
     
    Nichole Vildoso, Sep 2, 2020
    #1
  2. CWTECH
    cwtech Win User

    command prompt will not open in safe mode with command prompt

    Would I just follow the same steps within safe mode after hooking up to the other system?
     
    cwtech, Sep 2, 2020
    #2
  3. BREE
    Bree Win User
    Installation media boots to command prompt

    I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

    1. Windows logo on a black screen
    2. circling dots appear beneath the logo
    3. light blue 'Please wait' screen with circling dots
    4. a command prompt window (very briefly)
    5. the initial Setup page appears

    Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

    Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

    If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

    Download Windows 10 ISO File
     
    Bree, Sep 2, 2020
    #3
  4. CWTECH
    cwtech Win User

    Command prompt not loading

    command prompt will not open in safe mode with command prompt

    I am repairing a laptop for a friend and I need to access windows in safe mode and the owner has forgotten the password to the main user. I tried logging on with the administrator profile in safe mode but it is not showing up so I was going to use command prompt in safe mode with command prompt but command prompt will not open when I boot that option. Does anyone have any hints for me to figure this out?
     
    cwtech, Sep 2, 2020
    #4
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Command prompt not loading

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