Windows 10: command prompt not working in windows 10

when ever try to open CMD I get an error message, i have tried all the solutions that I have found on the internet but none of them worked


Solutions that I have tried
Turning off antivirus: did not work
Create a new user account: it did work
Command prompt shortcut: did not work
System environment variables C:\Windows\SysWow64\: did not work

Create a new account is not an option, cuz when i did that cmd worked but all my files were not there

i hope you can find a better solution.

thanks in advance



:)

 

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Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

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