Windows 10: commercial free games

I paid for commercial free games but am still seeing commercials. Can I get the service provided or a refund???

:)

 

Commercials running when playing free game

Good morning

I installed Run Cow Run a long time ago, and played it with no commercials, etc., however my computer crashed, so

got a new desk top. I installed Run Cow Run yesterday, August 29,2018, and when I played it, there was all kinds of

interruptions coming up. How do I get rid of the commercials, etc., and just have the game to play without the

advertising of other games.

Thank you

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

Win 10 randomly kills games

Hi Laurynas,

To help you with your issue, we suggest you refer to the links below to get information about compatible games with Windows 10, and troubleshooting steps for crashing game issues:

• Windows 10 Games Compatibility List
• Game crashes or closes unexpectedly

Let us know how it goes.

Regards.