Windows 10: Compatibility Troubleshooter encounters an unexpected error...

Greetings! I have been getting this error for quite a while and I never addressed it because I never needed to troubleshoot compatibility, but i do now. Any idea?

:)

 

Bluescreen error encountered

Hello Sushovan,

Let's determine the cause of the issue. To get started, we'd like to get the following information:

• Is this your first time to encounter this error?
• Did you make any changes to your computer's configuration prior to the issue?

For possible troubleshooting steps, please check this article: Troubleshoot blue screen errors.


Looking forward to your response.

 

Unexpected Store Exception

Hi,

Many factors can be involved with the Unexpected Store Exception
blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

• Were there any changes made on your computer settings prior to this issue?
• Does your computer have the most recent update for Windows 10?

Meanwhile, we suggest that you follow the series of steps in this
article which lists some troubleshooting instructions suitable for blue screen errors.

We look forward to your response.

 

Unexpected Store Exception

Hi Peter,

The stop error "Unexpected Store Exception" that you encountered can be caused by a corrupted cache of the Windows Store, system files that got corrupted, a third-party anti-virus software causing a conflict or other system settings that may cause a conflict
to name a few. For us to resolve your concern, kindly answer the questions below:

• What troubleshooting steps have you attempted and what were the results?
• What is the complete stop error that you saw when the blue screen error occurred? If possible, kindly post a screenshot.
  
• Were there any specific activities that trigger the blue screen with a stop code to appear?
• Have you already tried to temporarily disable the third party anti-virus software and check if that resolves the issue?
• Which version and build of Windows 10 is installed on your device?

As an initial recommendation, we suggest that you follow the steps on this
link to complete the guided walk-through to correct issues that may lead to a blue screen error with a stop code.

We look forward to your response to our queries.