Windows 10: Complaint - Nowhere to go after recent failed update preventing PC use

It must be me... I waited 3 hours for level 2 scheduled appointment today they missed, and to add the level 2 hang up from yesterday (after only 24 min mostly their research) without callback, plus the 5 minute initial & subsequent level 1 calls for help... Can Microsoft take ownership? I confirmed the appointment times...


The level of frustration is so much higher when you have been so patient. Its clearly an issue with a windows failed update, A courtesy email would have been nice.


Now, again without a computer, most faith lost in Microsoft leadership, I've been on hold with level 1 to setup a new appointment that I won't look forward to. Over 20 minutes on hold and counting with level 1, listening the Microsoft static recording.


I guess I'm too old for this stuff... first issue in years too.


I appreciate the communities help, no reflection of course on the assistance. Need to vent somehow...

:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Failed updates

Hi Lozo,

There are several possible reasons why Windows Updates are failing such as system file corruption or software conflict. For us to effectively assist you with your concern, we would like to know the following:

• Are there error messages associated with the failed updates?
• What's the result of the Windows Update Troubleshooter? Did it detect any issues?
• What troubleshooting steps have you tried so far? This is to prevent us from providing the same steps.

In the meantime, we recommend that you check this
page and follow the instructions on how to troubleshoot Windows Update issues. If you've already tried some of the suggested steps in the article, you can skip those and proceed to the next one.

Keep us posted and we'll be willing to assist you further.

 

KB4025339 Fails Install 0x80070564


Thanks
I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

At step 2 same troubleshooter error. The KB finished a new download failed to install.
Did step 3 KB has downloaded but fails to install.

If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!