Windows 10: complete failure by microsoft despite 3 years of effort trying to fix problem

To Whom it may concern, as I have been unable to.......... use 365 my PC browser is redirected to a russian e-mail server that looks like and replicates outlook, update to the most modern windows version all updates fail or are translated back to a windows 7/ vista/ 2002 server/ enterprise/ hybrid version where I am not an administrator, contact support with my phone or in browser when I was called back the phone literally ra

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Update problems

Hi TiffanyBowers,



Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



There are a couple of different steps on a support page located at
http://support.microsoft.com/kb/2484484 that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



Please let us know if any of these suggestions are helpful to your update issue.



Regards,

 

Regions speech not available despite correct language pack install

The issue still remains unresolved, as English (Australia) simply does not show up in the list despite following all suggested steps to date (which I had done previously)