Windows 10: Complete freezing + buzzing sound

Hello,


I have encountered an annoying issue within the past weeks.

My laptop started to completely freeze as the system isn't responding keyboard and mouse isn't responding. It lead in buzzing sound when my audio is on so I have to hard restart from the power button in order to escape and restart my laptop.

It casually happen randomly. I did a clean fresh install of windows with an bootable USB but the freezing still occurs.

Here is my Event Log file: https://cdn.discordapp.com/attachments/473764599217389568/825499729550376970/event_log.evtx. Any help would be much appreciated

:)

 

Windows 10 freezing with loud buzzing sound

i'm having a lot of problems on my Windows 10 machine and to be honest i'm giving up on it, it used to run games well but now it crashes with a loud buzzing sound even in games that it used to run flawlessly, any help will be appreciated since no one i know has wanted or cared to help me, i've tried updating drivers, windows memory check, updating motherboard drivers, checking drive health and none proved effective, even clean installs of windows won't help, what do i do?
list of components:

 

Computer freezes with buzzing sound on freshly installed Win 10 2004.

Razer BlackWidow Ultimate is listed 3 times in Device Manager:




Driver details
-------------------
Keyboards:



Mice and other pointing devices:



Human Interface Devices (rzendpt.sys):



-------------------
Is it normal that I can see it 3 times? Both drivers under Keyboards and Mice and other pointing devices seems to be delivered by Microsoft. The last one is delivered by Razer.

Razer's FAQ suggests that Razer devices should be listed under Human Interface Devices:



which makes me think that Windows could've installed those other drivers before I've installed Razer Synapse.

rzudd.sys is called "Razer Mouse Driver" for some reason:




I'm using Creative Sound Blaster X-Fi Surround 5.1 Pro USB sound card for my audio device. On-Board audio is off in the bios atm.




I've installed both "Sound Blaster X-Fi Surround 5.1 Pro Software" (19th November 2019) which includes:



& "Sound Blaster X-Fi Surround 5.1 Pro Drivers" (14th September 2020) after Windows installation.

What is the best way to uninstall the Creative drivers? Is it enough to uninstall all of those Creative related things through Programs & Features?




Few days ago while uninstalling Nvidia drivers with DDU I saw that there is an option to uninstall Creative drivers as well. Is it safe to use?

 

Random buzzing sound and freeze

Hi,

Which is the Anti-virus software installed in your system?

As an initial step, let’s update any pending update for Windows 10. Please
follow the below steps to update to latest build.

• 
  Press Windows key+ I to open the
  Settings.
  
• 
  Click on Update & security, then click on
  Windows Update.
  
• 
  Select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.
  

If you are having the sound issue after updating the windows 10, I would suggest you to try all the troubleshooting steps in the below link and check if the issue still persist.

https://support.microsoft.com/en-us...eac-4566-867a-98d2761a770d/fix-sound-problems

Note: dropdown the options below the title
Fix Sound problems to see different troubleshooting options.

For the issues with the freezing of the Computer, I suggest you to run the Microsoft Safety scanner which would remove any viruses or unnecessary files causing the problem. Refer to the blow link to run the Microsoft safety scanner.

Microsoft Safety Scanner Download - Windows security

Disclaimer:Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope the sound issue will get resolved.

Let us know if you need further assistance, we will be glad to help you.