Windows 10: Complications in adding a user. question continued in comments

I am attempting to add a user actually me to Windows 10. User Me was already on the program, but removed. When I attempt to add it back with the email address *** Email address is removed for privacy *** I receive the alert

:)

 

Comments and tags not saved or disappears

Hello,

Could you please answer few question:

• 
  Are you not able to see the Comments section in the file or the comment is missing for the MP3 file in the file section?
  

If the Comment section is missing, I suggest you to follow the steps and check if it helps.

Right click on the categories where you see the file section and click on more and scroll down and check on Comments section and check if it helps.

And issues with Microsoft Word 2010, suggest you to post your query in on the below link and check if it helps.

Results in Microsoft 365 and Office - Microsoft Community

Hope this helps.

 

Adding User Errors

Hi,

The error message that you’ve encountered can be caused by an invalid or corrupted registry keys. You may also get the same error when your computer shuts down
unexpectedly. To learn more about your concern with adding a user, we’d like to ask the following questions:

• Are you also getting the error when you add a user?
• Were there any changes or updates made on your computer prior to the issue?
• What troubleshooting steps have you done so for to resolve your concern?

In the meantime, we suggest that you run the System File Checker tool. This will scan and restore the corrupted system files on your device. Check this
article
for the steps.

We’ll wait for your response.

 

Windows version 1809 - excel displays new comment instead of insert comment

Did all of the steps you suggested and the drop down list still does not show "insert comment" HOWEVER when I select "new note" from the dropdown list, it works the same as "insert comment". I think the engineers changed the title. Also at the top
of the excel screen is a field "tell me what you want to do"; if you type in insert comment, the insert comment window comes up and looks exactly like the window when you select "new note". As you suggested, I will send feedback to the engineers. Thank
you for your help.