Windows 10: Compromised Account

The account I am currently using was compromised 5 to 6 days ago by a Russian e-mail. I have taken the steps to get the account back and change the password. My concern is WHY is there a 30 day waiting period to get their e-mail removed from an account that I proved is mine?

:)

 

My account is compromised

Hi Berry, I hope this message finds you well. My name is Steven and I'm an independent advisor.

Refer to the support article and follow the steps - How to recover a hacked or compromised Microsoft account.

https://support.microsoft.com/help/10494/micros...

Alternatively, fill in the recovery form (ACSR form) in order to recover your account. Please go to account.live.com/acsr and complete the form with the requested information.

____

Steven

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Compromised Microsoft account

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your query regarding Microsoft account. I’ll certainly assist you with the details.



As you have mentioned that your account has been compromised, I would suggest you to refer the article on
How to recover a hacked or compromised Microsoft account, which
will help you in recovering your account.



For additional information, refer
Reset or recover your Microsoft account.



If you still face issues, do not worry, you can certainly get in touch with our Microsoft account by following the article on

Get account help by email or you can
Chat with Microsoft support.



Regards,

Nikhar Khare

Microsoft Community - Moderator