Windows 10: Computer blue screen many times, ask for help

The computer has restarted after detecting the error. Detection error: 0x1000007e 0xffffffffc0000005, 0xfffff806a5f821f4, 0xfffffd029fba7248, 0xffff9780681fa930. The dumped data has been saved in: C:\WINDOWS\Minidump\090820-16421-01.dmp. Report ID: e9bd6d5e-095d-49fd-9135-203a3cdae5ae.

Dump file: Link: https://drive.google.com/drive/folders/1h37ClKZ7bo9L_ubQ4Lwi--v7W31ZYGhe?usp=sharing


Thank you very much!

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Blue Screen

Hi Tony,

Incompatible drivers, at times, are the reason for blue screen errors. To have a better grip regarding your concern, I'd like to ask a few questions:

• Are you getting any error message?
  
• Have you made any changes to your computer lately?
• Are you running a specific app before the computer restarted?

In the meantime, you may check this article on how to resolve
blue screen errors in Windows 7. It includes detailed steps on how to isolate what is causing the blue screen errors.

I'll keep an eye out for your response.