Windows 10: Computer blue screening cant find the cause

Discus and support Computer blue screening cant find the cause in Windows 10 BSOD Crashes and Debugging to solve the problem; I've tested my ram my cpu gone through all that i've uninstalled drivers and reinstalled them and keep getting blue screens. IRQL_NOT_LESS_OR_EQUAL... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AlexDSFX, Aug 16, 2021.

  1. AlexDSFX Win User

    Computer blue screening cant find the cause


    I've tested my ram my cpu gone through all that i've uninstalled drivers and reinstalled them and keep getting blue screens. IRQL_NOT_LESS_OR_EQUAL PAGE_FAULT_IN_NONPAGED_AREA REFERENCE_BY_POINTER SYSTEM_THREAD_EXCEPTION_NOT_HANDLE. Any idea on what could be causing it?

    :)
     
    AlexDSFX, Aug 16, 2021
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 16, 2021
    #2
  3. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Aug 16, 2021
    #3
  4. Nikhar_K Win User

    Computer blue screening cant find the cause

    Blue screen error caused by ntoskrnl.exe

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your effort on this. I have analyzed the dump files and will need the following information:



    • When do you get the Blue Screen error?
    • Are you able to boot the computer to Desktop?
    • Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.


    The Blue screen error caused by ntoskrnl.exe is related to memory and possibly a faulty driver. I suggest you to follow the steps mentioned below:



    Method 1: Boot in to safe mode



    I suggest you to boot the computer into safe mode and see if the issue persists in safe mode. Please refer the article

    Start your PC in safe mode in Windows 10
    and boot the computer into safe mode.



    If the computer works fine in safe mode, I suggest you to perform a clean boot in safe mode environment to isolate the issue.

    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However,
    that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



    To perform a clean boot on the computer refer to the article
    How to perform a clean boot in Windows
    .



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.



    Method 2: Run memory diagnostics



    Since the Blue screen error is related to memory, I suggest you to run a Memory diagnostic on the computer to diagnose the memory installed on the computer.
    Please follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type mdsched and click on
      OK
      .
    3. Click on Restart now and check for problems.


    For additional information, refer the article
    Troubleshoot blue screen errors
    .



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 16, 2021
    #4
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Computer blue screening cant find the cause

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