Windows 10: Computer boots then goes black/blue with cursor

Discus and support Computer boots then goes black/blue with cursor in Windows 10 Drivers and Hardware to solve the problem; Hi, I'm having an issue where my laptop (Lenovo y510p) boots, goes to password screen, then takes 5x longer to log in, and after 5 seconds on the... Discussion in 'Windows 10 Drivers and Hardware' started by Jumpinbunny, Dec 1, 2017.

  1. Computer boots then goes black/blue with cursor


    Hi, I'm having an issue where my laptop (Lenovo y510p) boots, goes to password screen, then takes 5x longer to log in, and after 5 seconds on the desktop, screen turns blue, but I can still use cursor. I can not use ctrl+alt+delete (the menus items appear but I can't open task manager).

    If I'm fast enough I can open up a program, such as a game or .exe and everything runs fine (I mean I can play the game in full screen but if I close it all I see is the blue screen with cursor).

    I've tried the bios reset trick from this post: Solved: Re: Problems with Lenovo Ideapad y510p - Lenovo Community But no luck.

    I also cant boot into safe mode at all. But I can access bios. I think I need to update my bios or reset them but I don't know how!

    I hope someone has has some ideas thank you.

    :)
     
    Jumpinbunny, Dec 1, 2017
    #1
  2. GFlat Win User

    Windows 10 June 2017 Update KB4022405 ISSUES

    P.S. re: Cursor---When I boot from the Boot Media flash drive, I initially see a blinking white cursor at the top left of a black screen, but no cursor on the blue screen.
     
    GFlat, Dec 1, 2017
    #2
  3. Computer boots into black screen with cursor

    Hi Fernando,

    Sorry for the inconvenience caused.

    Please refer to the article on how to fix black screen thoroughly and check if the issue can be fixed. Ensure that you try all methods possible to eliminate the issue. The link is provided below.

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps. Reply to us the results if the black screen issues. We are happy to help you further.
     
    Joy Kemprai, Dec 1, 2017
    #3
  4. Computer boots then goes black/blue with cursor

    Sounds malicious :/ going to be difficult if you cant run anything. What happens when loading safemode? have you tried loading system restore from advance boot options?
     
    kingtez1984, Dec 1, 2017
    #4
  5. It sounds like you were right. I reinstalled windows on a different hard drive and was able to boot up perfectly. Now I have no issues on this HDD and OS so it looks like it wasn't a bios problem.
    When I tried loading safe mode on the other drive it would just load into windows "normally" and get the blue screen.
    System restore also didn't work, I think there was an error of some kind.

    Now im going to try scanning the old HDD to see if there was anything there, otherwise I'll just forget it.
     
    Jumpinbunny, Apr 5, 2018
    #5
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Computer boots then goes black/blue with cursor

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