Windows 10: Computer “bricked” URGENT

I was trying to fix the mouse not moving scroll issue I mentioned inhttps://answers.microsoft.com/en-us/windows/forum/windows_11-hardware/can-you-help/29d435ba-c83a-412f-80b8-112796574e7dSo I installed the Wim file because I’m a noobBut this wim file was the recovery wim and now the issue still isn’t resolved and the run as admin button is missing and the sound is very low even the the drivers have not been tampered with

:)

 

Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.

 

battery/brick troubleshooting

System Manufacturer/Model Number:dell inspiron 17 5770
OS:windows 10 pro x64 2004 version 10.0.19041 build 19041

Before going into the details, please note:
I cannot perform all the troubleshooting because of some physical limitations. I am color blind and cannot determine LED colors. An injury has left me virtually one handed and unable to perform remove/replace battery functions.

the problem:
The computer will no longer charge properly. I cannot boot or use the computer without the brick plugged in. Hovering over the battery icon (on the task tray) indicates battery 98% charged. However, unplugging the brick generates a low battery warning and subsequent shut down in less than one minute.

what I have done:

• I have unplugged/plugged in all the brick connections.
• I have calibrated the battery using the drain and recharge process.
• Dell's EPSA Preboot System Assessment yields error# 93734 (battery problem)
• I have changed power plans.
• I have uninstalled/reboot both battery drivers shown in Device Manager.

The next step appears to be to remove/install the existing battery. Then let the success/failure dictate replacement decisions regarding the battery and/or brick.

I have no desire to throw parts at the computer in attempt to solve the problem. That is not a wise solution. I have a (non-techie) friend whom I can guide through a mechanical repair if necessary. That is better than paying a shop to do what I know how to do, but am physically unable to perform.

...SO... My question is: Are there any other troubleshooting techniques I can employ before proceeding?

Thanks in advance for you replies.

regards,

 

Urgent! All files on my USB drive's suddenly disappeared

Hi. Thank you, I did as instructed and only two files are listed. I can actually see them myself after opting to show hidden files in File Explorer:




The drive did contain hundreds, if not thousands of user files.

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Actually, on the first screenshot (second picture) it's open, that can be seen in the address bar (even though on the left 'my computer' is highlighted in blue, no idea why. Too bad MS forces local languages upon users, I would have opted for English but instead it chose Bulgarian for me... I still hope I can make the situation clear enough)
Anyway, I took a new screenshot as suggested:




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I just looked up the drive's status in Disk management, it's listed as healthy, active, primary partition.