Windows 10: Computer bricked

After updating WITHOUT MY PERMISSION my computer is now bricked. THANK YOU!

:)

 

battery/brick troubleshooting

System Manufacturer/Model Number:dell inspiron 17 5770
OS:windows 10 pro x64 2004 version 10.0.19041 build 19041

Before going into the details, please note:
I cannot perform all the troubleshooting because of some physical limitations. I am color blind and cannot determine LED colors. An injury has left me virtually one handed and unable to perform remove/replace battery functions.

the problem:
The computer will no longer charge properly. I cannot boot or use the computer without the brick plugged in. Hovering over the battery icon (on the task tray) indicates battery 98% charged. However, unplugging the brick generates a low battery warning and subsequent shut down in less than one minute.

what I have done:

• I have unplugged/plugged in all the brick connections.
• I have calibrated the battery using the drain and recharge process.
• Dell's EPSA Preboot System Assessment yields error# 93734 (battery problem)
• I have changed power plans.
• I have uninstalled/reboot both battery drivers shown in Device Manager.

The next step appears to be to remove/install the existing battery. Then let the success/failure dictate replacement decisions regarding the battery and/or brick.

I have no desire to throw parts at the computer in attempt to solve the problem. That is not a wise solution. I have a (non-techie) friend whom I can guide through a mechanical repair if necessary. That is better than paying a shop to do what I know how to do, but am physically unable to perform.

...SO... My question is: Are there any other troubleshooting techniques I can employ before proceeding?

Thanks in advance for you replies.

regards,

 

Does this computer build have compatibility problems? Opinions welcomed!

Lets start with what you're going to use this computer for, not what you want to put in it.

Rules/steps to building a computer (in chronological order):
First rule: Determine what your needs are.
Second rule: Define your budget.
Third rule: Pick parts.
Fourth rule: Review parts several times.
Fifth rule: Buy said parts.
Sixth rule: Build it.

You are on rule/step 1. Go through the list until you're done.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it