Windows 10: Computer can't restart for a long time despite numerous atempts.

Hi,

Im using windows 10 in ver. 1803 currently it can't update because my pc can't restart it can open and close and do everything normally but can't restart it gets stuck on the asus logo without the loading circle below . However, it can restart on one occasion but can do it only after getting into bios and f10 saving it if ı do that and restart I get a one time proper restart after the computer restarts out of bios. I have tried lots of things last being the replacement of the cmos battery but the situation is the same and I can't enable safe mode or startup repair because it does not accept my password even if it's correct. The only things I didn't try are full system format and I really don't want to do it out of fear that I may not be able to load it back with my problems.

:)

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.

 

Regions speech not available despite correct language pack install

The issue still remains unresolved, as English (Australia) simply does not show up in the list despite following all suggested steps to date (which I had done previously)

 

Computer takes too long time to boot to Desktop screen.

Hi,

Before we assist you, we would like to know the below information,

• 
  Do you receive an error code message?
  
• 
  Which Windows 10 build is installed on the Computer?
  
• 
  What is the make and model of the computer?
  

There are two possible explanations:

• 
  An external device (mouse, printer) could be the culprit;
  
• 
  This issue could be due to outdated display drivers and updating them could make the black screen disappear.
  

I suggest you to try the below methods and check if it helps.

Method 1 – Check the external devices

• 
  Unplug all external devices
  
• 
  Restart the computer
  
• 
  If the black screen has disappeared, add the devices back one at a time to see which piece of hardware is causing this issue
  
• 
  Once identified, install updated drivers for that particular piece of hardware.
  

Method 2: I suggest you to
install the updates again using the steps below, and restart the computer.

• 
  Click on Check for updates, Windows will automatically download the latest updates.
  
• In search type Check for updates and hit enter.

If the computer does not load up within 1 minute, I suggest you to Press & hold the power button down until the laptop or PC clicks off. Leave for 1 minute and start up again using the power button. The upgrading windows screen should appear
soon after.


Method 3:

I suggest you to follow the Fast startup option Settings, if you are able to boot to the desktop screen.

• 
  You may also try enabling the Fast Startup.
  
• 
  Press Windows
  + X key and click Control Panel.
  
• 
  Click on Power options.
  
• 
  Click on "Choose what the power buttons do".
  
• 
  Click on "Change settings that are currently unavailable". If it prompts to click on yes, then click
  yes.
  
• 
  Uncheck "Turn on fast startup (Recommended)" under shutdown settings.
  
• 
  Click Save changes
  to configure the settings.
  

Method 4: Try updating the display driver through device manager and check if it helps.

Follow the below steps:

• • 
    Press Windows key + X key when you are at desktop.
    
  • 
    Select Device Manager.
    
  • 
    Expand Display Adapter.
    
  • 
    Right click on the Display Adapter and click on
    Update driver software.
    

If that does not helps, I would suggest you to uninstall and reinstall the Display driver.

Please follow the steps mentioned below to uninstall the display driver.

• 
  Right click on start screen.
  
• 
  Select Device manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display card driver and click
  Uninstall.
  
• 
  Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
  
• 
  After the un-installation is complete, reboot your computer as soon as possible.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.