Windows 10: Computer clean up - My computer is running slow

What do I need to do to make my computer run faster? My programs, documents, websites & etc are taking way too long to load. Help!

:)

 

Slow Computer

Hi Sheree,

One of the most common reasons for a slow computer are programs running in the background. Other factors that can contribute to the issue are memory space, malware infection, outdated software, and processor overheating. To improve your computer's performance,
you can check the tips listed on this link. We suggest that you also try to follow the suggested steps.

Feel free to post back if you have further questions.

 

Experiencing slowness on the computer running Windows 10.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  Which is the build currently installed on the computer?
  
• 
  Are you experiencing the slowness when browsing the internet or are you experiencing overall slowness on the computer?
  
• 
  Did you install any third party security application?
  

If you are facing overall slowness on the system, I suggest you to run
System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

• Press Windows key and type Troubleshooting.
• Select Troubleshooting and hit Enter.
• Click on View all in the left pane of the window.
• Select System Maintenance.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Also, place the computer in a Clean boot state and check if it helps to resolve the issue.

Clean boot helps eliminate software conflicts. Follow the Microsoft KB article to perform clean boot on the computer:

How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135

Applies to Windows 10

Disclaimer: After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

Hope the information helps. Please do let us know if you need further assistance. If the issue still persists, please get back to us with the required information. We will be glad to assist you.

Thank you.

 

computer running slow and freezing

Hi Maria,

To get a better clarity about the issue, please provide the details below:

• Since when are you facing the issue?
• Did you make any software changes prior to the issue?

There is a possibility that this issue might have occurred due to corrupt system files or possibility there is a virus in the system.

I would suggest you to try the following methods and check if it helps.

Method 1:

Try running System Maintenance Troubleshooter to get the problem automatically detected and fixed. Please follow the steps given below.

Run inbuilt system maintenance troubleshooter and check if it works.
Please follow the steps given below.

• 
  Press Windows + W keys on your keyboard to get the search option.
  
• 
  Type Troubleshooting and click
  Troubleshooting.
  
• 
  Now click on view all option.
  
• 
  Click on System maintenance and follow the prompts to run the troubleshooter.
  

Note: System maintenance troubleshooter looks for unused files and shortcuts that you clean up or remove so that your computer can run faster.

If the issue persists, follow method 2

Method 2:

To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps.

Placing your system in “Clean Boot” state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

https://support.microsoft.com/en-us/kb/929135

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Please post back with the updated status to assist you further.

Thank you.