Windows 10: Computer Completely Freezes Often

My computer completely freezes very often (once every 1-2 days). When it freezes, I can do nothing. I cant move my mouse, I can't interact with the with the computer using the keyboard, it's just completely frozen. I have already factory reset my computer and wiped all my files to start new and see if it would help. But it didn't. I really don't know what to do!
I am using Windows 10

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Fix Laptop after upgrade to Windows 10 now slow or freezing completely

Hi Marina,

What is the error that you see on Startup? Provide complete and exact error code or message.

I suggest that you run the SFC scan and check if it helps to improve the Computer performance. Follow the steps :

• Press Windows + X
• Click Command prompt (Admin)
• Type sfc /scannow
• Press Enter