Windows 10: Computer Crash CRITICAL_PROCESS_DIED related to ntdll.sys and ntoskrnl.exe

Hi


I'm wondering if anyone can advise on some system crashes I've been experiencing recently. Most though not all are CRITICAL_PROCESS_DIED like the most recent one detailed here.


I followed a similar thread, and have posted as much of the diagnostic info requested there.

https://answers.microsoft.com/en-us...skrnlexe/1553d8e5-e2e3-4a34-b5f8-11f65bc9782b


The diagnostic info is here:

https://1drv.ms/u/s!Ah0QLlDPSuwdh3LexaA4Aq7COPpg?e=ZT8lKm


My power supply is more than adequate. The calculator at outervision.com suggested I need about 550W. I have 750W.

I have run various load tests on the PC fairly using BurnInTest V9.1 Pro, including some which push it much harder than normal use. It has only crashed once, less than a minute after starting a very high intensity test of everything, including the C drive this was the April 13 crash shown in the WhoCrashed report below. It subsequently ran the same battery of tests but targeting the D drive without any issue. So maybe my C drive is the cause?


Many thanks



ST


Partial WhoCrashed report below


System Information local



Computer name: BABYLON5
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\WINDOWS
Hardware: ASRock, X299 Taichi
CPU: GenuineIntel IntelR CoreTM i9-7940X CPU @ 3.10GHz Intel8664, level: 6
28 logical processors, active mask: 268435455
RAM: 68406177792 bytes 63.7GB





Crash Dump Analysis



Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
D:\CrashDumps

On Sun 19/04/2020 12:15:07 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\041920-6843-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C2390
Bugcheck code: 0xEF 0xFFFF968870E59380, 0x0, 0x0, 0x0
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 19/04/2020 12:15:07 your computer crashed or a problem was reported
crash dump file: D:\CrashDumps\FINAL.DMP
This was probably caused by the following module: ntdll.sys ntdll!RtlLookupFunctionEntry+0x82
Bugcheck code: 0xEF 0xFFFF968870E59380, 0x0, 0x0, 0x0
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Mon 13/04/2020 16:56:42 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\041320-6359-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C2380
Bugcheck code: 0x154 0xFFFFA803765C9000, 0xFFFFA70ED9FC50F0, 0x2, 0x0
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

:)

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

Computer Crash related to ntdll.sys and ntoskrnl.exe

Hi all,

I recently upgraded my graphics card to NVIDIA Geforce GTX 1060 3GB through Newegg. After install I updated graphics driver. Now when I try to play video games it suddenly crashes. Only during games. I'm not really sure what to do, I'm not a computer person.
Here are the descriptions from WhoCrashed:

System Information (local)

Computer name: DESKTOP-HL4SCK1

Windows version: Windows 10 , 10.0, version 1803, build: 17134

Windows dir: C:\WINDOWS

Hardware: MS-7996, MSI, H110M PRO-D (MS-7996)

CPU: GenuineIntel Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz Intel8664, level: 6

4 logical processors, active mask: 15

RAM: 17136664576 bytes (16.0GB)

Crash Dump Analysis

Crash dumps are enabled on your computer.

Crash dump directories:

C:\WINDOWS

C:\WINDOWS\Minidump

On Tue 7/16/2019 8:01:38 PM your computer crashed or a problem was reported

crash dump file: C:\WINDOWS\MEMORY.DMP

This was probably caused by the following module: ntdll.sys (ntdll!RtlWalkFrameChain+0x1198)

Bugcheck code: 0xEF (0xFFFF82087A7F0080, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

Bug check description: This indicates that a critical system process died.

There is a possibility this problem was caused by a virus or other malware.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .

Google query: ntdll.sys CRITICAL_PROCESS_DIED

On Tue 7/16/2019 8:01:38 PM your computer crashed or a problem was reported

crash dump file: C:\WINDOWS\Minidump\071619-28625-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x1AAAB0)

Bugcheck code: 0xEF (0xFFFF82087A7F0080, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a critical system process died.

There is a possibility this problem was caused by a virus or other malware.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.