Windows 10: Computer Crash related to ntdll.sys

Hi all,


I have been facing some BSOD errors for quite some time now, have tried multiple things but nothing worked for me so far. The errors are random and occur with no pattern they are not frequent but I face them maybe twice a week randomly. I tried installing WhoCrashed to check what is causing the problem but it seems it cant point me in the right direction. following are the analysis of some recent errors. I will also be attaching a system log file at the bottom of this


Crash Dump Analysis



Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Fri 1/8/2021 10:20:00 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010821-9750-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0xEF 0xFFFFCC8C64F8D080, 0x0, 0x0, 0x0
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 1/8/2021 10:20:00 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys ntdll!NtTerminateProcess+0x14
Bugcheck code: 0xEF 0xFFFFCC8C64F8D080, 0x0, 0x0, 0x0
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Mon 1/4/2021 7:16:42 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010421-6328-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0x139 0x4, 0xFFFFF8061E281010, 0xFFFFF8061E280F68, 0x0
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 1/1/2021 4:46:16 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010121-10890-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0x1 0x7FFEDEF6C1D4, 0x0, 0xFFFF, 0xFFFFDE0CEDBF9B80
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 12/28/2020 11:36:34 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\122820-5875-01.dmp
This was probably caused by the following module: fltmgr.sys 0xFFFFF80373D5443E
Bugcheck code: 0x50 0xFFFFCD014D187968, 0x0, 0xFFFFF80373D5443E, 0x2
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Thu 12/24/2020 9:13:59 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\122420-7328-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0xA 0xFFFFF10285A4CA40, 0x2, 0x0, 0xFFFFF8033960D05C
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


OneDrive link to the system logs: https://1drv.ms/u/s!AvbqmeyaDq0WjxiMjI8u2Gek0HHR

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Explorer.exe crashes whenever I try to open a network computer

I have a Windows 10 computer that is experiencing some unusual problems accessing networked computers and devices.

If I go to "This PC" (My Computer) and expand the "Network" section in the left-hand navigation bar, I can see all of the computers on our network. However, if I double click on the icon for one of those networked computers, explorer.exe will crash, I temporarily lose the start bar and then moments later explorer.exe restarts.

I captured a dump of the crash and this is the stack:

It would appear that Windows_UI_Xaml is causing the crash somehow, but unfortunately that DLL seems to be a pretty central part of Windows 10. Googling for issues with the DLL and crashes related to networked computers has turned up nothing.

For what it's worth, this computer also cannot find any of the shared networked printers on my network and I've been unable to get it to join the "Homegroup" to share devices. I do not have these problems for other computers on the network.

Any ideas on the root cause of the crashing? Any suggestions for additional troubleshooting steps?

 

NTDLL error persistent

Hi Antoniyap,

Thank you for posting here in the Community forum. We would like to inquire if the NTDLL error issue that you posted here has already been resolved. If not, kindly post here the troubleshooting steps that you have taken in order to avoid repetition.

We look forward to your next post.

Regards.