Windows 10: Computer crashed and blue screen from bugcheck multiple times

This is the message I get from Event viewer.The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 0x0000000000000a64, 0x0000000000000008, 0x0000000000000000, 0xfffff801a2558ca2. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e3fab333-36c8-42f1-9dea-2ea6465d60f4.Dump file is more than 2GB

:)

 

Bugcheck Crash

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive a Blue Screen when the computer crash?
  
• When exactly does the computer crash?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the make and model of the computer?
  

If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

blue screen multiple times all differrent codes

Hi George,

There are multiple factors to consider should you encounter a blue screen error issue on Windows. That being said, I will need more details to properly address your concern. Kindly answer the following questions:

• What is the make and model of your computer?
• When did the issue start?
• What error messages are you getting when the blue screen error occurs?
• Are you using a specific program whenever the issue happens?
• What troubleshooting steps have you performed so far?
• Have you installed the latest updates for Windows 10?
• What is the current OS Build of your Windows 10 device? Click the
  Start button, type
  About your PC, press Enter, and then scroll down to
  Windows specifications to find this information.

For now, I suggest performing the troubleshooting steps outlined in this
support article. The page has instructions on how to troubleshoot blue
screen errors in Windows 10. Please make sure that you're signed in as the administrator in order to complete the tasks.

I'll be waiting for your response.

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II