Windows 10: Computer crashed and restarted from a bugcheck need help

Hi All,


Was playing the new Assassins Creed when my computer locked up and restarted


I have attached my mini dump below


Regards


Simon



MiniDump

https://drive.google.com/open?id=1x4IUOn8T7-GaEmSfPvhF3dn_NibxObUl

:)

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you

 

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

Hi Jayan,



Please reply to a few questions asked below:

• Since when are you facing the above issue? Did you make any recent changes to the computer?
• Did you try booting the computer in Safe mode and check if the issue persists?

We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Computer restarting

I took out one of the sticks and it's working now. RAM wasn't on my list cause I thought bad ram would give BSODs not restarts. Boy was I wrong! Thanks for the help i789.


EDIT: I ran the Windows 7 memory stability test on the remaining stick and it passed the test. Half an hour later the comp crashed again. Is it still the RAM?