Windows 10: Computer crashed by btfilter.sys

Discus and support Computer crashed by btfilter.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer has been bluescreening and i don't know if this is some trojan virus and it even blue screened when in sleep mode. My computer is a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RICK_.., Aug 17, 2020.

  1. RICK_.. Win User

    Computer crashed by btfilter.sys


    My computer has been bluescreening and i don't know if this is some trojan virus and it even blue screened when in sleep mode.


    My computer is a Lenovo, Windows 10


    I have not a clue how to fix this but if anybody could help me it would help

    :)
     
    RICK_.., Aug 17, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 17, 2020
    #2
  3. Junaid_A Win User
    Laptop crashes caused by 'rtkvhd64.sys'

    Hi Regal,

    Thank you for writing to Microsoft Community Forums.

    To have a better clarity on this issue and guide you accordingly, kindly help us with the following information:

    • What is the make and model of the laptop?
    • Which build of Windows 10 is installed on the machine?

      (Search winver from the Start menu to know the same)
    • Does the computer boot to the desktop?
    • Are you aware of any changes that happened on the computer prior to which this issue started to occur?

    Upon analyzing the crash dump files, seems like the crash is caused by
    rtkvhd64.sys. I suggest you to try the methods listed below and check if it works.

    Method 1

    I suggest you to uninstall the Realtek HD Audio drivers
    installed on the machine and let Windows to search for the update and install the updated drivers.

    • Right click the Windows icon on the taskbar and choose
      Device Manager.

    • Expand Sound, video and game controllers and locate
      Realtek HD Audio drivers.
    • Right click on it and choose Uninstall.
    • Check the box Delete the driver software for my device
      and reboot the machine to see if the issue persists.

    If the issue persists, try Method 2

    Method 2

    If letting windows to install the drivers automatically doesn’t resolve the issue, you may install the latest audio drivers from PC manufacturer’s website and see if it resolves the issue.

    Meanwhile, you may also want to go through Troubleshoot blue screen errors
    and see if it helps.

    If the issue persists, revert to us with the latest crash dump file.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Aug 17, 2020
    #3
  4. Computer crashed by btfilter.sys

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Aug 17, 2020
    #4
Thema:

Computer crashed by btfilter.sys

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