Windows 10: Computer crashed completely

I have an Asus PC from 2013 in which I was running Windows 7. When I updated my computer to Windows 10, everything seemed fine until the update was completed. Now my PC does not WORK! I can turn it on, but the mouse won't show/work, it's like it doesn't exist. That prevents me from turning it off, and I have to restart it. Additionally, the desktop "flashes", literally. I really cannot do any thing, when it's on. I can't look things up because my mouse doesn't show up, and even if it did, everything appears and disappears, so it probably wouldn't take me to anything. I tried restarting my computer with the off/on button (in know it's bad, but I don't really know why, and I couldnt do anything else). It is not really a BSOD, but my computer is still "crashed." Please someone help me, thank you.<br>

:)

 

Windows 10 download completely crashed my computer

Hello,

Welcome to the Microsoft Community.

I’m sorry for the inconvenience caused.

• Do you get any error message or error codes?

I suggest you to unplug all external devices and restart the computer and check if this helps.

Let's try these steps and check if it helps.

1. Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:

To a different Adapter: from integrated graphics to a discrete card or vice versa.

To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination.

2. Try to boot into Safe Mode with Networking or Enable low-resolution video. Advanced boot options, Safe Mode with Networking, or Low Resolution Video

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

-Check Device Manager and look for Display Adapters.

-If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)

-If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.

-Check the PC or display adapter manufacturer’s site for an updated driver.

Please update us with the status. We will be glad to assist you.

 

Windows 10 download completely crashed my computer

Installed Windows 10 last night and it completely crashed my computer. Error message. Had to turn off manually. Message toda says to find someone I trust to help!!!!? What, I can't trust Microsoft? The tech on line just sent me to a faq site. I hate
windows 10 already.

 

can you start your system in safe mode?
start with a windows cd and perform startup repair, later on you can select a command prompt and perform a chkdsk or sfc /scannow.