Windows 10: Computer crashes and restarts when watching videos

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If your Windows 11/10 computer crashes or restarts when watching videos, the solutions provided in this article will help you. According to the reports, the computer crashes or restarts every time users watch a video. The issue happens on playing a video on a media player, watching a video on YouTube, and a streaming platform. […]

This article Computer crashes and restarts when watching videos first appeared on TheWindowsClub.com.

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windows 10 crashing when watching videos online

Hi Sean,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I’m sorry to know that Windows 10 crashing while watching videos online.
Sorry for the inconvenience caused. I will be happy to assist you.

To assist you further with this issue, please let us know the following details.

• Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?
• Do you face the same issue when using Microsoft Edge ?

As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

If the issue still persists, then try updating the Display driver and check. Here is the steps:

• • 
    Press Windows Key + R on your desktop screen to go to run command box.
    
  • 
    Type devmgmt.msc and hit Enter.
    
  • 
    In Display Adapter, expand Display Adapter, right-click , and then click
    Update.
    

Please let us know, if you need any further help and we would be glad to assist you further.

Thank you.

 

computer crashes when watching video

My computer keeps crashing when watching different forms of video(netflix, youtude, DVR), when i cycle through 4 and more tabs quickly, and occasionally with no perceived reason. I have windows 10 but i did not initailly have these problems, it started
two weeks after download when i was watching a show off my DVR online. partway through my computer crashed and now i have extreme difficultly watching any video. the audio will mess up swiftly followed by the screen going black and the computer restarting.
This is not a custom computer it is store bought in addition i have updated all the drivers for audio and visual and updated my processor for windows 10. does anyone have any idea what is happening?