Windows 10: computer crashes error ntkrnlmp.exe

SYMBOL_NAME: nt!SwapContext+f0MODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeSTACK_COMMAND: .cxr 0xffffde817a3ff920 ; kbBUCKET_ID_FUNC_OFFSET: f0FAILURE_BUCKET_ID: AV_nt!SwapContextOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {47b746a3-60bf-1f5a-5fa5-88903b6a3204}Followup: MachineOwner

:)

 

ntkrnlmp.exe keeps crashing the PC

Hi NY. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

1) Try these fixes first for the crash error:

https://www.howtoedge.com/fix-ntkrnlmp-exe-bsod...

https://www.devicetricks.com/fix-ntkrnlmp-exe-b...

https://appuals.com/fix-blue-screen-error-ntkrn...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://forums.tomshardware.com/threads/ntoskrn...

https://forums.tomshardware.com/threads/continu...

https://forums.tomshardware.com/threads/frequen...

Top 9 Ways To Fix Ntkrnlmp.exe BSOD Error on Windows 10 & 11

https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

2) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Blue screens and (starting to be) frequent crashes on my computer.

Hi, thanks for the detailed reply, the error you have is ntkrnlmp.exe, this is usually caused by Damaged power cords and adapters and drivers and software updates, to fix this issue kindly refer to the steps provided on this link:

https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

 

I get crash dump file ,please help me find bule crash cause,

Hi, thank you for patiently waiting, upon analyzing and checking the DMP files, the error you have is ntkrnlmp.exe, this is usually caused by Damaged power cords and adapters, and drivers, to fix this issue kindly refer to the steps provided on this link:

https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

In addition, if the issue persists, I suggest contacting a local technician to check the device for any hardware-related issues physically.