Windows 10: Computer crashes when i try to play a game, gives SYSTEM_SERVICE_EXCEPTION error

Discus and support Computer crashes when i try to play a game, gives SYSTEM_SERVICE_EXCEPTION error in Windows 10 Software and Apps to solve the problem; recently I have had a problem where my computer crashes when I try to play any game on my computer. I have updated Windows to the latest version... Discussion in 'Windows 10 Software and Apps' started by attakwaffle, Nov 4, 2023.

  1. ATTAKWAFFLE
    attakwaffle Win User

    Computer crashes when i try to play a game, gives SYSTEM_SERVICE_EXCEPTION error


    recently I have had a problem where my computer crashes when I try to play any game on my computer. I have updated Windows to the latest version Version 22H2 OS Build 19045.3570 how do i fix this

    :)
     
    attakwaffle, Nov 4, 2023
    #1
  2. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Computer crashes while playing games

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



    For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. What is the make and model of the PC?
    3. What happens when you try to run a game?
    4. Does the PC crashes only while playing games?
    5. Do you receive any stop code or error message when the PC crashes?


    Meanwhile, I would suggest you to refer the article
    Troubleshoot blue screen errors



    In addition, you can check if Windows is up to date. Refer the article
    Keep your PC up to date     and see if that helps.



    If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



    Please get back to us with the detailed information to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 4, 2023
    #2
  3. GHEOTIC
    Gheotic Win User
    Computer laggs and gives BSOD kernel_data_inpage_error

    My computer have been crashing more and more often the last half year. It have been giving me two different error messages.

    and

    This can happen at any time, no matter if I'm playing games or just surfing the internet. In the same time period my computer have been getting lots of lagg spikes, in most games that freeze the game for ½-2 second, and then return to good steady FPS. When it crash my mouse freezes for about 1-2 seconds before showing BSOD. First few times when this happened it asked me to use the windows installation disk to repair the system, all though it some how skipped that part before I got the chance to do that.

    My computer specs are:

    • Windows 10 Home 64-bit
    • Samsung SSD 840 EVO 250GB ( With operation system )
    • 1863GB Western Digital WDC WD20EZRX-00D8PB0
    • 2x DDR3-1600 DC - 8GB
    • Intel Core i5 4590
    • Nvidia Geforce GTX 970
    • EVGA SuperNOVA 750W G2

    What I've tried:

    • Running a Chkdsk test on both my HDD and SDD (No errors)
    • Checked ram with memory diagnostic tool (No errors)

    I've also benchmarked my "HD Tune Hard Disk Utility" giving these results:

    • Minimum: 25.5 MB/sec
    • Mamximum: 418.3 MB/sec
    • Average: 214.7 MB/sec
    • Access Time: 0.1ms
    • Burst Rate: 133.3 MB/sec
    • CPU Usage: 31.9%

    Also during an error scan it showed no errors at all.

    Any suggestions how to fix this problem?
     
    Gheotic, Nov 4, 2023
    #3
  4. BRAJENDRARAI
    brajendrarai Win User

    Computer crashes when i try to play a game, gives SYSTEM_SERVICE_EXCEPTION error

    system_service_exception(dxgmms2.sys) while playing Assasin's Creed Revelations

    first of all thanks for your advice.

    ma'am i have applied both options

    the first one of reinstallation of graphic driver.

    and troubleshoot the blue screen errors.

    but again when i play thee game assassin's creed revelation,it

    caused

    system_service_exception(dxgmms2.sys)
    and restarted the system.

    is this error is due to the pc game i'm playing or some conflicts in the driver.

    please suggest some more options.
     
    brajendrarai, Nov 4, 2023
    #4
Thema:

Computer crashes when i try to play a game, gives SYSTEM_SERVICE_EXCEPTION error

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